Senior Product Marketing Manager (AI Platform)

Gladly

United States Posted September 24, 2026

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Remote Full-time Senior
Salary Range

$150,000 - $185,000

Job Description

Join our team as a Senior Product Marketing Manager for our AI platform. In this hands-on role, you will be responsible for positioning, messaging, launch strategy, and sales enablement for our agent orchestration and steering platform (Agent Harness) and our AI engine (AI Core). You will need to have experience in product marketing for AI/ML products, strong writing skills, technical fluency with modern AI systems, and the ability to prioritize and operate with minimal oversight.

  • Positioning and messaging for Agent Harness and AI Core, grounded in how the products actually work.
  • Own launch strategy and execution across launches of all sizes, including narrative assets and cross-functional coordination.
  • Sales enablement for these product areas: talk tracks, demo narratives, competitive positioning, and objection handling.
  • Experience doing product marketing (or closely adjacent work) for AI/ML products, ideally LLM-based products, AI agents, or developer/platform products, where you had to understand the technology deeply enough to be credible with technical buyers
  • Strong writing and narrative skills, with samples that show range from technical explainers to executive-level positioning
  • Technical fluency with modern AI systems: you can explain how LLM-based agents work, what evaluation and steering mean in practice, and why they matter to a buyer. You don't need to build models, but you need to be conversant with the people who do
  • Daily, hands-on use of AI tooling in your own work (research, drafting, analysis, and building) and a point of view on how it changes the PMM craft
  • Demonstrated senior-IC judgment: you can carry two product areas simultaneously, prioritize ruthlessly, and operate with minimal oversight
  • If this role excites you but you don't meet every qualification, we still encourage you to apply. The perspectives and experiences you bring matter more than checking every box
Required Skills
product marketing go-to-market strategy sales enablement artificial intelligence cross-functional collaboration LLM agents
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