Senior Sales Operations Manager

Join our team as a Senior Sales Operations Manager, where you will play a crucial role in driving sales execution, protecting revenue quality, and creating operational discipline. You will partner closely with Revenue Operations leadership and sales and finance leadership to implement, manage, and maintain the sales operations function. Your responsibilities will include translating sales processes strategy into day-to-day execution, identifying friction across the sales process, running Deal Desk execution, maintaining pricing tools, supporting territory and quota planning, and building reporting and operating cadences. You will also have access to a comprehensive benefits package, including medical, dental, and vision insurance, flexible time off, caregiver resources, paid parental leave, and a 401(k) with employer match.

• Implement and translate sales processes strategy into day-to-day execution across account, opportunity, pipeline, forecast, and close.
• Run Deal Desk execution across new business, renewals and expansion, deal structure, pricing, terms, approvals, and exceptions, in partnership with Revenue Operations leadership.
• Own and build reporting and operating cadences around pipeline generation, conversion, forecast accuracy, sales productivity, and revenue performance.

• Working knowledge of the quote-to-cash process, including pricing, contracting, and approval workflows
• Strong analytical skills and comfort working in Excel or Google Sheets
• Experience with a CPQ or contract lifecycle management tool, preferred
• Exposure to forecasting methodologies and pipeline health metrics, preferred
• 5+ years of experience in sales operations, deal desk, revenue operations, or a related commercial role, ideally in B2B SaaS
• Familiarity with territory or capacity planning in a growth-stage company, preferred
• A track record of spotting friction in a process and driving it to resolution, not just documenting it
• Hands-on Salesforce experience, including reporting, dashboards, and partnering with an admin on workflow and automation requests