Director of Engineering (Enterprise Product)

Join SeatGeek, a leading ticketing platform, as the Director of Engineering. In this deeply technical leadership role, you will set the technical direction for our mature platform, lead its evolution towards next-generation products, and help shape our AI-native engineering practices. You will work closely with Product and Design leadership, Engineering Managers, Senior Engineers, and our clients to turn complex business problems into clear technical and product direction.

• Set technical direction for the evolution of a mature, business-critical platform, balancing client commitments and long-term reliability.
• Lead and develop Engineering Managers and senior technical leaders, creating clear ownership and strong leverage through others.
• Pioneer AI-native engineering by evolving how teams design, build, test, operate, and understand software, and by turning successful experiments into repeatable improvements.

• Experience evolving mature, business-critical systems while continuing to deliver customer value
• Experience with ticketing, live events, commerce, payments, reservations, inventory, or similarly complex transactional systems is a plus
• Strong cross-functional leadership, communication, ownership, and comfort making consequential decisions with incomplete information
• Experience partnering closely with senior Product and Design leaders and learning complex customer domains quickly
• Experience leading multiple engineering teams and Engineering Managers in a complex software organization
• A track record of creating technical strategy from ambiguous product and business problems
• Strong technical judgment and enough architectural depth to work credibly with senior engineers on difficult system and platform decisions
• A willingness and ability to contribute technically when it is the highest-leverage way to help, including architecture, technical writing, prototyping, debugging, and code
• Hands-on experience with AI-assisted software development and a strong point of view on how AI changes engineering practices and the software development lifecycle
• Experience developing Engineering Managers and Staff+ engineers and creating leverage through other leaders