Senior DevOps and AI Enablement Manager

Join Point, a fast-growing fintech company, as a Senior DevOps and AI Enablement Manager. In this dual-mandate role, you will lead the infrastructure platform and shared-services organization while building the central hub for AI Enablement. You will partner with corporate functions and Operations to identify high-value workflows and design AI solutions. This is a unique opportunity to shape how an entire company applies AI to its everyday work.

• Establish and lead the AI Enablement function, partnering with corporate functions to automate and augment their work with AI.
• Oversee the reliability, delivery, and cloud foundations of the lending business, driving key initiatives across the SRE and infrastructure functions.
• Define multi-quarter roadmaps tied to measurable business outcomes, driving adoption of what the team ships and measuring impact.

• Excellent cross-functional communication, and the ability to earn trust with non-engineering stakeholders such as Legal, Compliance, Finance, and Operations
• Production proficiency with infrastructure-as-code (Terraform), CI/CD, containerization (Docker, Kubernetes), and at least one major cloud (AWS, GCP, or Azure)
• 3+ years leading and growing engineering teams, including hiring, mentoring, and performance management
• A track record of tying automation or platform work to quantifiable business outcomes
• Demonstrated experience shipping AI automations to production, including LLM agents, tool calling, RAG, and workflow orchestration
• Strong observability and incident-management practice (Grafana, Datadog/NewRelic, or PagerDuty)
• 10+ years in DevOps, platform, SRE, or infrastructure engineering, with strong technical depth
• Technical fluency to guide and review engineering and automation work (for example Python or equivalent)
• Built a new function or team from zero in a high-growth, high-ambiguity environment
• Process-improvement or RPA partnership experience
• Fintech or other regulated-industry experience, and familiarity with PII handling and SOC 2
• Lending or mortgage operations domain knowledge