Senior Consultant (Professional Services, AI)

Join Egnyte, a leading provider of cloud-based content governance and security solutions. As a Senior Consultant in our Professional Services - AI Services team, you will work on high-impact engagements, building custom solutions and workflows that leverage AI agents and Egnyte's AI platform capabilities. You will engage directly with customers, stay current with the evolving AI landscape, and collaborate with various teams to ensure customer value realization. This role offers flexible hours, generous time off, and various benefits, including company equity and a 401(k) retirement plan.

• Engage directly with customers during pre-sales architecture reviews and throughout the engagement lifecycle to understand requirements and shape solution designs that meet their use cases and deliver true business value.
• Work with Egnyte’s customers to build custom solutions and workflows leveraging AI agents and Egnyte’s rich AI platform capabilities, as well as MCP integrations.
• Stay current with the rapidly evolving AI landscape that includes foundation models, agentic frameworks, and emerging MCP standards. Translate that knowledge into actionable guidance and solutions for customers.

• The ideal candidate is a hands-on technical consultant and strong communicator, who can quickly understand customer use cases and deliver meaningful business value through AI-centric solutions
• Bachelor’s degree in Computer Science, Engineering, or a related technical field
• Experience with Cloud platforms (AWS, Azure, or Google Cloud) and modern SaaS integration patterns; cloud certifications are a plus
• 3+ years of hands-on experience with state-of-the-art AI technologies, including large language models, agentic AI frameworks, and prompt engineering methodologies
• Record of consistently meeting delivery objectives and expanding customer relationships at high-growth technology companies
• Demonstrated experience engaging large enterprise customers as well as mid-market and SMB accounts; industry experience in AEC, Life Sciences/Biotech, or FinTech is a plus
• Demonstrated experience with MCP (Model Context Protocol) integrations and agentic AI architectures; ability to advise customers and build working solutions in this space
• 7+ years of overall experience, with at least 3 years in a customer-facing Technology Consulting or Professional Services role
• Excellent communicator with the ability to translate complex technical concepts for business stakeholders and to build trust with senior customer decision-makers
• Strong understanding of data privacy, security, and governance considerations as they apply to AI and custom development solutions in enterprise environments