Director of Sales Operations (Sales Programs FCC Division)

Join FCC as the Director of Sales Operations, a senior leadership role responsible for designing and executing sales programs that drive pipeline growth, improve seller productivity, and enhance bookings performance. You will work closely with FCC Sales Leadership to identify growth opportunities, assess pipeline performance, and build targeted initiatives. This role requires a strategic, data-driven individual with strong analytical skills and a proven track record in sales programs and operations.

• Design and execute sales programs that accelerate pipeline growth, improve seller productivity, and drive bookings performance across FCC's CT Corporation and Compliance Solutions businesses.
• Partner closely with FCC Sales Leadership to identify growth opportunities, assess pipeline performance, and build targeted initiatives — new logo acquisition plays, cross-sell and expansion motions, service-to-sales programs, retention programs, and product launch support.
• Lead, coach, and develop the Sales Programs team; set goals, performance expectations, and development plans; build program management capability across the team.

• The successful candidate is strategic, data-driven, and hands-on: comfortable analyzing sales data, building executive-ready recommendations, coordinating cross-functional stakeholders, and driving field adoption
• Bachelor's degree required; MBA or advanced business degree preferred
• Strong analytical skills; able to interpret sales data and convert insights into practical commercial actions
• 5+ years leading and developing high-performing teams
• Proven experience designing and executing programs that generate measurable pipeline or revenue impact
• Proven executive stakeholder management and strategic influence with senior sales leaders
• 10+ years of experience in Sales Programs, Sales Strategy, Revenue Operations, Sales Operations, Business Development, Demand Generation, Field Marketing, or Sales Enablement
• Excellent project management skills; able to manage multiple programs, stakeholders, and deadlines across business units
• Proficiency with CRM reporting, dashboards, and productivity tools; Salesforce and Power BI experience strongly preferred
• Strong understanding of B2B sales motions, ideally in information services, SaaS, or enterprise technology serving financial services, legal, or corporate compliance markets