Senior UX Researcher

Join Fivetran, a leading company in building data pipelines for the modern data stack. As a Senior UX Researcher, you will dive deep into the daily lives of our customers and apply that understanding to product design decisions. You will plan, manage, and execute user research programs, collaborate with design, product, and analytics, and identify emerging customer needs. The ideal candidate has a balance of research rigor and business focus, with experience in the data industry and various research methods.

• Plan, manage, and execute user research programs across focused product areas, collaborating with design, product, and analytics teams.
• Guide product and design teams on research methodology, question framing, and best practices for self-run studies.
• Identify emerging customer and user needs to support the development of new products, synthesizing learnings from past research and analytics data.

• Our ideal candidate has a balance of research rigor and business focus. We value those that hit the ground running, leading by example on projects and collaborating well cross-functionally
• We appreciate Researchers who are curious, humble, think deeply, speak clearly, and thrive on collaboration and feedback. If this sounds like a good fit for you, send us a hello with links to your work and experience
• The ability to craft engaging presentations and compelling stories that influence stakeholders
• A strong desire to understand our users and how our product contributes to their success
• Experience using AI to plan studies, synthesize feedback, and work more efficiently
• Experience conducting mixed-method qualitative and quantitative research
• An entrepreneurial, self-motivated mindset with a bias toward action and the ability to lead projects through ambiguity
• A strong portfolio that demonstrates your work, research philosophy, and impact
• Experience in the data industry
• Experience with various survey methods, analysis, visualizations and relevant data tools like SQL