Solutions Engineer (Implementation)

Join Intenseye, a leading AI-powered workplace safety platform. As an Implementation Solutions Engineer, you will lead the technical deployment of our platform across Fortune 500 manufacturing and industrial facilities. You will work closely with customer IT, EHS, and operations teams to ensure successful go-lives of our safety monitoring solutions. This role requires strong technical expertise, excellent communication skills, and a customer-centric mindset.

• Lead the technical deployment of AI-powered workplace safety platform across Fortune 500 manufacturing and industrial facilities.
• Configure and deploy IP camera integrations and industrial protocol integrations with PLCs, SCADA, and IoT.
• Collaborate with cross-functional teams to ensure smooth technical handoffs throughout the customer lifecycle.

• Familiarity with industrial systems (PLC, OPC UA, Modbus, SCADA) and DevOps tools (Docker, Python scripting) is a bonus.Excellent technical communication skills with ability to explain complex concepts to non-technical stakeholders
• Ability to independently troubleshoot complex, multi-vendor technical environments
• 3+ years in technical implementation, solutions engineering, or systems integration deploying enterprise software/hardware
• Strong expertise in networking (TCP/IP, DNS, VLANs, firewalls, VPN) and Windows/Linux server administration/virtualization
• Self-directed problem solver who can work independently in remote customer environments
• Self-directed problem-solver with a willingness to travel up to 30-40% for on-site deployments
• Excellent technical communication, project management, and customer-centric soft skills
• Experience with enterprise IT in manufacturing, logistics, or industrial environments (Fortune 500 a plus)
• Hands-on experience with IP camera systems, RTSP, and Video Management Systems (VMS)
• Customer-centric mindset with focus on delivering successful outcomes under tight timelines
• Strong project management skills with ability to manage multiple customer deployments simultaneously
• Proficiency with cloud connectivity (AWS/GCP/Azure), REST APIs, edge computing, and video codecs (H.264/H.265)
• Willingness to travel up to 50-60% to customer sites for on-site deployments and troubleshooting
• At Intenseye, we know that not everyone will check every single box - and that’s more than okay. Research shows that great candidates often self-select out if they don’t meet 100% of the requirements, and we don’t want that to be you. If you’re excited about this role, passionate about helping customers succeed, and believe you can make an impact, we’d love to hear from you. Your experience, perspective, and potential matter just as much as your resume
• Experience with BalenaOS, fleet management platforms, or IoT device management
• Industry certifications: CCNA, CompTIA Network+, AWS Certified Solutions Architect, Azure Administrator
• Familiarity with AI/ML model deployment, computer vision, or edge AI applications
• Experience with Apache Pulsar, NATS, or other message queue systems
• Background in EHS (Environmental Health & Safety) or workplace safety systems