Operational Support Specialist I

Eurofins

River Falls, WI, United States Posted October 25, 2026

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On-site Full-time Mid level
Job Description
  • Communicate effectively internally and externally
  • Work cooperatively
  • Direct sample flow and preparation in an efficient manner
  • Ensure accurate and efficient execution of written protocols
  • Pleasant and friendly demeanor.
  • Ability to multi-task
  • Ability to follow directions
  • Receive, prepare, categorize and organize incoming samples for entry
  • Register samples, label, proof, divide and deliver to labs
  • Communicate to Group Lead and appropriate lab staff regarding short seed including request for additional, where appropriate
  • Participate in ensuring prioritization of sample registration
  • Prepare, distribute, and retain Sample Entry Reports appropriately
  • Update sample data and issue revised Sample Entry Reports where changes are needed
  • Assist to deliver consumables to labs
  • Ship sample bags, ICO samples, etc. using FedEx, UPS, others as requested
  • Answer and direct phone calls
  • Mail final official EBDI testing certificates
  • Effectively communicate personnel issues to Group Lead
  • Participate in maintaining ISO documentation
  • Assist customers and Group Lead with handling out-of-specification samples, investigations, root cause analysis and corrective and preventive action plans
  • Maintain confidentiality regarding customer, samples, and employee information
  • Cross train/work in labs on an as needed basis
  • Assistance in seed disposal event disposal of retain samples and waste
Required Skills
time management testing
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