Revenue Assistant

The Revenue Assistant is responsible for coordinating and executing various aspects of the Daily Revenue Processing and Special Event Program. This position supports fiscal accountability by ensuring accurate and timely processing of payments and proper documentation of receipts. The position also requires monitoring and auditing revenue controls to ensure accurate posting of revenue while maintaining compliance with agency guidelines and Generally Accepted Accounting Principles (GAAP). Job Responsibilities

• Manages and controls the inventory of fare media used in the Special Event Ticketing program.
• Reconciles post-event ticket sales using computerized spreadsheets.
• Processes customer claims and refunds received from the Customer Service department.
• Replenishes coin storage units and participates in testing of revenue collection equipment hardware components.
• Secures, documents, and transfers cash revenues collected by the Agency Call-A-Ride Operations to the subcontractor for processing and deposit.
• Verifies and packages Call-A-Ride cash revenues individually for transport to the subcontractor for processing and deposit.
• Maintains and balances the Money-Room Working Fund, accurately posting all associated receipts and disbursements.
• Ensures proper collection and processing procedures for revenues generated by MetroBus and MetroLink Operations.
• Monitors armored car service collections to ensure proper documentation, signage, and recording of revenue transported for processing at the bank or armored car service facility.