E T Consultant

At the World Bank, a member of the World Bank Group (WBG), you’ll join a diverse, global community working across cultures, disciplines, and borders to address the world’s most pressing development challenges. With 1.2 billion young people reaching working age in the decade ahead, the challenge of job creation has never been greater.

Through partnerships across 145 countries and more than 182 offices worldwide, we work with governments, private sector, development partners and other stakeholders to invest in people, strengthen markets, and deliver scalable, data-driven solutions that generate more and better jobs and improve lives. For more information, visit Infrastructure Vertical The WBG Infrastructure Vertical provides public and private solutions to operational teams and clients across the WBG to produce scalable impact.

Its mandate is to deliver knowledge for impact to support the WBG to achieve its goals in support of our mission and specifically: providing guidance on creating more and better jobs by: (i) supporting foundational infrastructure and human capital, (ii) policy environment, and (iii) enabling and mobilizing private sector capital. With 60 years of experience, the WBG is poised to support the sector becoming an engine of growth and jobs through improving policies and governance, foundational infrastructure and private sector investments.

The WBG lending in the sector is expected to grow substantially. The Infrastructure VPU’s objectives in driving outcomes include replicating and scaling effective solutions, enhancing thought leadership and innovation, and delivering timely knowledge to client teams.

For more information

Tourism and Services, Solutions Impact Unit The Tourism and Services, Solutions Impact Unit (KIUST) sits within the Urban, Subnational Finance, Tourism, and Disaster Management (USTDM) Department of the World Bank's Infrastructure Vice Presidency (INF VPU). KIUST brings together expertise in tourism, retail, and real estate to provide strategic direction, thought leadership, and operational support to regional teams across the World Bank Group (WBG).

The unit serves as a global knowledge hub for the tourism sector, aggregating global and regional expertise, maintaining sector databases and lessons learned, and fostering partnerships with international organizations and clients. It delivers advisory services and innovative solutions to support investment and policy development, with a focus on hospitality, responsible tourism, job creation, and environmental and social impact.

KIUST's work spans knowledge management, sector diagnostics, strategy development, and the design of tools and frameworks that regional teams can apply across diverse country contexts. Key areas of focus include the development and management of global knowledge products, the stewardship of tourism communities of practice, country-level analytics using diagnostic tools, and targeted work on cross-cutting themes such as gender inclusion and digital transformation in the tourism sector.

The unit collaborates closely with other World Bank Global Practices, the International Finance Corporation (IFC), the Multilateral Investment Guarantee Agency (MIGA), and external international partners to deliver integrated tourism solutions. Please note this position is financed by a Trust Fund and renewal is contingent upon availability of funding, in addition to other factors, including but not limited to business needs, staff performance and skills fit.

Job Duties and Responsibilities

The KIUST team is seeking an Extended Term Consultant to provide analytical, technical, and knowledge management support to the unit's global tourism work program across the following areas. A Tool development

• International tourism diagnostic and solution toolkits: Contribute to the design and development of international tourism diagnostic and solution toolkits used to assess tourism sector challenges and identify policy and investment solutions. This includes reviewing existing tools, incorporating lessons learned from country applications, and preparing user-friendly materials for internal and external audiences.
• AI-enabled diagnostics: Work with the team on artificial intelligence (AI) tools for diagnostic and regional analysis, including training and assessing the accuracy of AI outputs, developing prompts, and training team members to use AI tools effectively.
• Blue tourism work program: Support the day-to-day management of the ProBlue Global Tourism Conservation Program and the ProBlue Blue Economy Trust Funds (BETFs) under the Global Wildlife Program. Develop the technical outputs required, including (i) a stocktaking report on blue tourism knowledge, markets, monitoring and evaluation, and policy; (ii) a repository of curated resources on blue tourism; and (iii) a consolidated set of good practices for blue tourism.
• Gender and digital tools: Provide analytical and operational support on the gender and digital dimensions of tourism development. This includes reviewing gender-disaggregated data, supporting the integration of gender-responsive approaches into tools and strategies, and contributing to the development and application of digital enablement frameworks for tourism destinations and businesses. B. Knowledge management
• Community of Practice (CoP) management: Manage the Tourism Community of Practice, including planning and coordinating sessions, preparing agendas, facilitating discussions, and encouraging active participation from teams and regions. Handle follow-up communications, maintain records of sessions, and support the dissemination of knowledge generated through CoP activities.
• Tourism Watch and Tourism Matters: Lead the management and production of Tourism Watch and Tourism Matters, the unit's knowledge and communication products. This includes coordinating content development, liaising with contributors, overseeing editing and quality control, ensuring timely publication and dissemination, and coordinating with international knowledge partners.
• Intranet management: Keep the Tourism for Development intranet site current by regularly reviewing and updating content, including knowledge products, tools, project information, and other key resources.
• Tourism skills courses: Contribute to the development of content for the Tourism Practitioner courses and the Open Learning Campus (OLC) tourism courses, and support their updating and delivery.
• Solutions K360 site: Become familiar with PowerApps and maintain the Solutions K360 site, supporting the Enabling MSME and Tourism Policy and Governance solutions. C. Country, regional, and corporate support
• Country-level analytics using diagnostic tools: Apply diagnostic tools to conduct country-level analytics that identify key constraints and opportunities in tourism sectors across client countries. This includes assessing performance against global benchmarks and international standards, which requires an in-depth understanding of how those standards are applied in diverse regulatory environments. It also includes data collection and analysis, interpretation of sector indicators and policy trends, and preparation of country-specific assessments to inform advisory and lending engagements.
• Support for international requests: Support other international requests as they arise from the KIUST team, regional project teams, and international partnerships with UN Tourism and other organizations. This may include preparing briefing notes, responding to time-sensitive information requests, and contributing to presentations.
• Corporate requests and Tourism Hub support: Provide timely content for corporate requests related to tourism and the WBG tourism strategy and implementation plan, and provide other management and administrative support to the Tourism Hub as needed.

World Bank Primary Contact

The assignment coordinator at the World Bank and primary contact for the consultancy is Louise Twining-Ward, Senior Private Sector Specialist. The consultancy described herein is required for World Bank FY27 through FY29.