Program Information Coordinator, Admissions (1591)

Job Description

To manage, implement, and maintain automated records systems; act as resident expert for a technical agency program; perform liaison duties with internal and external customers; perform related work. This position serves as a functional expert on the database systems utilized by the Admissions Office and assists the Associate Director of Admissions in ensuring data integrity. It advises on system and business processes needed to ensure uniformity and accuracy of data between Recruit CRM and Banner.

The position creates edit reports as needed in order to identify and correct data errors and collaborates with other departments and stakeholders as needed to ensure accurate admissions data. This position requires strong computer and internet research skills, flexibility, and excellent interpersonal communication. This position reports to the Associate Director of Admissions.

This position is not eligible for new visa sponsorship at this time. Candidates who already hold valid U.S. work authorization may be considered.

Key Responsibilities

• Utilizes edit reporting tools such as Advanced Find, Argos Reports and other tools to regularly audit data in Recruit CRM and Banner.
• Creates and maintains dashboards and system views for Admissions staff in Recruit CRM.
• Troubleshoots common errors found in Recruit CRM and Banner for Admissions staff.
• Assists the Associate Director of Admissions with development and implementation of operating policies and procedures related to data systems used by the Office of Admissions.
• Updates and maintains the Undergraduate Admissions Business Process manual and office training materials.
• Works with office staff and Associate Director of Admissions to review business practices on a regular basis to ensure efficiency of processes and uniformity of data.
• Collaborates with the Assistant Director of Admissions Systems and Data Analytics and with Information Technology personnel when needed to ensure data integrity in Recruit CRM and Banner.
• Maintains close contact with other departments and agencies to maintain data integrity and to advise on corrective solutions needed when data integrity problems are found.
• Provides training for office staff for system usage.
• Other duties as assigned.