PAS Specialist

OHSU

Portland, OR Posted October 23, 2026

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On-site Full-time Mid level

Customer Service - Provide high quality customer service to both external customers (patients, referring providers, insurance carriers) and internal customers (OHSU health care providers, staff) that meets or exceeds the service standards of the health care industry. This duty includes prompt and professional communication efforts, face-to-face customer contact skills, crisis management, standard complaint processing, flexible coverage of internal and external service needs, and the continuous application of process improvement methods and skills. Document accurately telephone - calls from patients regarding requests for medication refills, complaints, general information inquiries,...

customer service communication process improvement

OHSU

OHSU

OHSU

OHSU

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