People Operations Generalist

Join Nooks as a People Operations Generalist, where you'll play a crucial role in building and running the People infrastructure that supports our growing team. You'll manage various operational programs, including HRIS, onboarding, benefits, leaves, immigration, and employee lifecycle operations. As Nooks scales, you'll ensure our People operations keep pace without sacrificing speed, thoughtfulness, and employee experience.

• Assumer la responsabilité et le développement des processus opérationnels clés liés aux ressources humaines, y compris l'intégration, la sortie, les avantages, la conformité et la gestion du cycle de vie des employés.
• Servir de ressource de confiance pour les employés et les gestionnaires naviguant dans les programmes, politiques et systèmes des ressources humaines.
• Gérer l'administration des programmes d'avantages sociaux et soutenir les employés dans l'inscription, l'admissibilité, les événements de vie qualifiants et les questions relatives aux avantages.

• You notice when something doesn’t work, dig into why, and build a better process rather than accepting unnecessary friction
• You’re highly organized, operationally rigorous, and genuinely care about creating a great employee experience
• This role is a great fit for someone who loves making complicated things simple
• Proactivity in problem-solving - you don’t just spot gaps; you fill them
• System-mindset - look for ways to simplify, automate, document, and improve processes
• 3+ years of practical experience in a People or HR-related role - ideally in a high-growth startup environment
• Experience administering employee benefits and partnering with benefits brokers and vendors
• Working knowledge of employee leaves and core employment compliance requirements
• Experience owning or significantly contributing to employee onboarding and lifecycle operations
• Detail-oriented and data-driven mindset - ability to identify potential areas of improvement in our operational cadence
• Strong project management skills and the ability to manage multiple recurring processes, deadlines, and employee needs simultaneously
• Experience with HRIS systems, people analytics tools, and large datasets
• Direct involvement in scaling startups from early-stage to larger organizational structures
• Knowledge of HR compliance and regulations