Director of AI Client Solutions

Join Axiom, a leading legal services provider, as the Director of AI Client Solutions. In this senior, client-facing role, you will drive AI solution conversations with clients, build trusted relationships, and translate client priorities into practical AI use cases. You will partner with various internal teams to shape proposals and scalable AI-enabled solutions, guide technical and operational conversations, and contribute to thought-leadership initiatives. This is an opportunity to influence how Axiom brings AI-enabled solutions to market and advance practical AI adoption within legal departments.

• Serve as a senior client-facing AI subject matter expert, leading discovery, advisory, and solution-design conversations with clients.
• Build trusted relationships with senior client stakeholders across legal, legal operations, IT, security, procurement, and AI program teams.
• Translate client priorities into practical AI use cases, solution requirements, implementation plans, and value cases.

• Familiarity with enterprise technology environments, including APIs, integrations, data flows, cloud platforms, identity and access management, security, and vendor risk processes is preferred but not required
• Working knowledge of Responsible AI, data privacy, AI governance, security, and risk-management considerations
• Strong commercial judgment, executive presence, facilitation skills, and ability to bring structure to complex cross-functional work
• 8+ years of experience in AI, enterprise technology, digital transformation, legal technology, consulting, solutions architecture, or a related client-facing technical field
• Strong working knowledge of generative AI, large language models, retrieval-augmented generation, AI agents, workflow automation, and enterprise AI deployment
• Ability to communicate clearly and credibly with both executive business stakeholders and technical IT audiences
• Experience leading client conversations on AI, data, automation, enterprise technology, or technology-enabled transformation
• Experience translating business problems into requirements, solution designs, implementation plans, and success measures
• Experience working with corporate legal departments, legal operations teams, alternative legal service providers, or legal technology providers
• Experience engaging directly with CIO, CTO, CISO, procurement, enterprise architecture, or legal operations functions
• Background in AI implementation, product management, solutions consulting, enterprise architecture, technical pre-sales, or managed services
• Experience developing AI pilots, business cases, adoption strategies, change-management plans, or vendor evaluations, with any related public articles or thought leadership published externally
• Advanced degree in Computer Science, Information Systems, Business, Law, or related field. Juris Doctor degree preferred