Staff Software Engineer (Quality & Reliability Platform)

Join BuildOps as a Staff Software Engineer, where you will set and drive the company's technical strategy for building, shipping, and operating reliable software. This high-impact, cross-functional role requires a strong focus on quality and reliability as integral properties of the entire system. You will work across various teams to identify systemic risks, establish architectural standards, and create platform capabilities that ensure safe and dependable software delivery. Your work will span architecture, developer tooling, release safety, observability, resilience, testability, and engineering practices.

• Definir y dirigir la estrategia técnica de BuildOps para la calidad de ingeniería, la fiabilidad de producción y la entrega de software seguro.
• Identificar fuentes sistémicas de fallos que impactan a los clientes y liderar iniciativas interequipos que aborden las causas raíz.
• Establecer principios arquitectónicos, estándares de ingeniería y caminos pavimentados que faciliten el diseño de sistemas fiables y la entrega segura.

• A track record of leading multi-team initiatives that improved production reliability, software delivery, platform capabilities, or engineering effectiveness
• Strong systems thinking and the ability to connect architecture, data integrity, operational behavior, developer workflows, and customer impact
• Strong written and verbal communication, including the ability to explain technical risks, tradeoffs, and strategy to engineering, product, and business stakeholders
• Experience with several of the following: observability, resilience engineering, CI/CD, release safety, automated validation, developer platforms, testability, performance engineering, or incident learning
• Strong software design and programming skills in TypeScript, Java, or another relevant language
• Experience designing and operating distributed systems in a cloud environment such as AWS
• The ability to define useful engineering measures while avoiding metrics that reward activity without improving outcomes
• A practical approach that balances long-term direction with incremental improvements that deliver value quickly
• Demonstrated success influencing architecture and engineering practices across teams that do not report to you
• Significant software engineering experience, including operating at Staff or equivalent scope on ambiguous, cross-cutting technical problems
• You care deeply about the experience of both our customers and the engineers building for them
• You challenge assumptions and distinguish underlying causes from visible symptoms
• You enable teams rather than becoming a gatekeeper or permanent dependency
• You are energized by ambiguous problems whose solutions require architecture, implementation, influence, and organizational change
• You are comfortable moving between long-term technical strategy and hands-on implementation when necessary
• You think in systems and look for leverage across organizational and technical boundaries
• You build credibility through sound judgment, clear communication, and measurable results