Qualitative Project Manager

Join Sermo, a leading platform for healthcare professionals. As a Qualitative Project Manager, you will connect clients with thought leaders in the healthcare and life sciences sector. You will oversee project leaders and associates, manage client project escalations, and ensure performance aligns with internal and external expectations. This role offers 23 days of holiday, work from home opportunities, and health insurance. Experience in market research and a background in healthcare or pharma is preferred.

• Assurer le succès des projets en travaillant directement avec les clients pour atteindre leurs objectifs de recherche qualitative.
• Superviser les chefs de projet et les associés en fonction des indicateurs de performance établis, gérer les conversations de performance et la formation continue de l'équipe.
• Gérer les escalades de projets clients et la communication globale du projet, en veillant à ce que la performance soit conforme aux attentes.

• Experience in Market Research is strongly preferred
• 1-3 years of experience in Qualitative market research or related field
• Proven ability to manage multiple projects simultaneously and meet deadlines
• Proficiency in project management tools and Microsoft Office Suite
• Ablity to work cross functionally with other Sermo teams to achieve our clients research goals
• Bachelor's degree in Business, Marketing, Research, or related field
• Experience in a client or customer facing role is strongly preferred
• Experience in healthcare, pharma or medicine is strongly preferred
• Strong organizational and communication skills with attention to detail