VP of Product

Join Tovala, a company that puts product at the center of everything we do. As the VP of Product, you will lead the strategy and execution of our product portfolio across food, hardware, software, and customer experience. You will work closely with leadership, engineering, operations, marketing, and culinary teams to ensure Tovala continues to deliver magical, differentiated experiences that retain and delight customers.

• Establishing robust and repeatable customer feedback loops across various interactions to drive accountability for insight quality and depth.
• Developing a clear and coherent product strategy that aligns with the overall company strategy and synthesizes a proactive, data-informed product strategy.
• Coaching and mentoring the product team, defining what the standard for great product work should look like, and ensuring every initiative ties back to measurable goals.

• Data-forward mindset: Skilled at integrating customer insights, experimentation, and quantitative analysis to guide decisions
• Fast mover: Clearly skilled at learning and failing fast, both individually and by developing a team, and their processes and experiments, to do so as well
• Influential communicator: Exceptional at aligning executives and teams, simplifying complexity, and ensuring clarity of direction
• Coach and mentor: Strong ability to guide and grow a product team with a variety of backgrounds and experiences
• Strategic product leadership: 8+ years of product management experience, including experience in direct-to-consumer (DTC) businesses with physical consumer products, ideally within food, meal delivery, grocery, or other perishable/recurring subscription categories. Proven experience leading product teams in cross-functional environments; experience at a growth-stage company preferred
• Customer obsession: Deep empathy for customers and proven ability to translate their needs into successful products
• Proven track record: Demonstrated success building product strategies, aligning stakeholders, and delivering outcomes across multiple product lines and/or in strongly cross functional environments