Senior Community Management Lead (Riftbound)

Join Riot Games as the Senior Community Management Lead for Riftbound, where you will set and execute the global community strategy, manage a team of community professionals, and ensure player perspectives inform publishing and product decisions. You will work closely with various teams to deliver coordinated, player-first experiences and support locally relevant community strategies.

• Establecer y liderar la estrategia de la comunidad global de Riftbound, desarrollando programas que fortalezcan la adquisición, incorporación, participación y defensa de los jugadores.
• Servir como representante senior de la comunidad para Riftbound en la planificación de productos y publicaciones, asegurando que el sentimiento de los jugadores, la retroalimentación y las ideas de la comunidad informen el desarrollo del producto.
• Supervisar los programas comunitarios en plataformas digitales, juegos organizados, tiendas de hobbies, eventos en vivo y ecosistemas de creadores, guiando el desarrollo de activaciones comunitarias que construyan relaciones significativas entre los jugadores y Riot.

• Experience managing sensitive community issues and cross-functional escalations
• Experience establishing goals, operating processes, and performance measures
• Experience representing player needs to product, marketing, and leadership teams
• Experience managing multiple community programs, campaigns, or live-service workstreams
• Strong written, verbal, and stakeholder-management skills
• 7+ years of experience in community management, publishing, communications, social media, or a related field
• Ability to operate independently and lead through ambiguity
• Strong understanding of player communities, digital platforms, community communications, and engagement practices
• Experience setting and leading community strategy for a game, entertainment product, consumer brand, or hobby ecosystem
• Experience with other trading card games, tabletop games, collectibles, organized play, or hobby entertainment
• For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!
• Familiarity with Riftbound: the League of Legends trading card game
• Knowledge of TCG player communities, retailers, tournament organizers, judges, creators, and collectors
• Experience launching a new game, product, or community ecosystem
• Experience leading community programs across multiple regions
• Experience working with physical products, retail partners, or live events
• Familiarity with social listening, sentiment analysis, community-health measurement, and audience insights
• Personal interest in trading card games and player communities