Senior Director of Revenue Operations

Join CommerceIQ as the Senior Director of Revenue Operations. In this role, you will be responsible for building and aligning the strategy, operations, systems, and data that support GTM teams across the organization. You will lead sales and revenue forecasting, planning, and budgeting processes, build strategies and programs that align GTM efforts, and develop reporting and analysis on revenue forecasting and individual sales performance. You will also own the GTM technology stack and lead cross-functional GTM initiatives. This is a high-impact role that requires a strategic thinker with a strong command of GTM systems and a customer-first mindset.

• Lead the development and execution of revenue planning, forecasting, and reporting processes to ensure alignment across Sales, Marketing, and Customer Success teams.
• Build and lead a small Revenue Operations team, focusing on scaling the function as the business grows, and fostering the professional development of team members.
• Drive the adoption of AI and automation in GTM workflows, identifying opportunities for improvement and implementing programs and tools to enhance efficiency.

• This role suits someone who's built revenue operations from an early stage, thinks in root causes, moves with urgency, and is as comfortable in a spreadsheet as in a board deck
• Experience building and leading a small team, with a track record of growing people alongside the function
• Data-driven, proactive, detail-oriented, and genuinely curious about root causes
• Solid command of GTM systems (Salesforce, HubSpot, and the broader martech/sales stack) and the best practices behind them
• Comfort evaluating and adopting AI-powered tools in service of GTM efficiency
• Foundational fluency in sales processes and tools
• Strong financial and analytical skills, and the ability to run advanced analysis without waiting on someone else to build the model
• Experience building revenue and sales operations functions from an early stage
• Customer-first instincts and a good ear for what GTM teams actually need
• A strategic thinker who also ships — comfortable under tight timelines and competing priorities
• 8–12+ years of total professional experience, including 6+ years in Enterprise Revenue and/or Sales Operations at high-growth B2B SaaS companies in the $40–100M ARR range
• Bachelor’s Degree required; Master’s Degree preferred
• A demonstrated track record of taking on more scope, level, and responsibility over time
• Ability to manage complex, ambiguous processes and drive change through them