Solutions Architect (West)

Join GitLab as a Public Sector Solutions Architect, where you'll be a trusted advisor to U.S. government customers, guiding them through the technical evaluation and validation stages of the sales cycle. You'll work closely with sales and cross-functional teams, provide technical guidance from the first conversation through successful deployment, and act as a customer advocate back into Product, Sales, and Marketing. This role offers flexibility in schedule, equity compensation, and generous paid time off.

• Engage with public sector customers to provide technical expertise and guidance throughout the pre-sales process, including tailored demos and hands-on workshops.
• Collaborate with the sales team to shape and execute account strategies that drive GitLab adoption within government environments.
• Own the technical evaluation process, including proof of concept (POC) and proof of value (POV) design and delivery, and lead the creation of Customer Success Plans.

• Ability to connect technical solutions to measurable business or mission outcomes and to advise senior stakeholders on tradeoffs and options
• Background in technical pre-sales, consulting, or information technology roles, ideally with U.S. public sector or federal customers, where you guided customers through evaluations and solution design
• Hands-on experience using GitLab and familiarity with modern software development and operations practices, such as CI/CD, DevSecOps, and automation
• Experience with cloud computing platforms and related technologies in regulated or security-conscious environments
• Openness to learning, seeking feedback, and building new skills, including familiarity with GitLab's Solutions Architect handbook and related resources
• Strong, confident communication and relationship-building skills, including leading customer meetings, demos, and value-focused conversations in close partnership with sales and cross-functional teams
• Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement