Services Engineer

Join Paperless Parts as a Services Engineer, where you will be the technical bridge connecting our customers to our platform. You will build and support integrations with critical business systems, empowering manufacturers by automating processes and improving data flow. You will become a subject matter expert on the Paperless Parts platform and partner directly with customers to design, develop, and deploy tailored integration solutions. You will also contribute to our library of reusable capabilities, helping to scale our delivery organization and shape the future of our integration methodologies.

• Lead the end-to-end technical deployment of multiple complex customer integrations within established project timelines.
• Autonomously lead discovery sessions to gather business requirements and translate them into scalable technical solutions.
• Develop and contribute new reusable integration components, templates, or tooling to improve team delivery efficiency and scalability.

• Location: Based in or able to easily commute to the Boston, MA office, or Encinitas, CA office, with a willingness to travel to customer sites up to 25%
• Project Resiliency: Demonstrated track record of managing multiple concurrent technical delivery projects in a fast-paced SaaS or tech environment
• Python Expertise: Strong hands-on coding proficiency in Python to build custom software solutions and manage data flows
• Customer-Facing Execution: Proven ability to lead technical discovery, translate business requirements into technical roadmaps, and confidently communicate with executive stakeholders
• API & System Integrations: Demonstrated expertise utilizing REST APIs, web services, SQL, and modern integration architectures
• CI/CD Pipeline Experience: Familiarity with modern deployment tools and environments, including Docker and Jenkins
• Manufacturing Systems Background: Prior experience integrating SaaS applications with ERP, CRM, or specialized manufacturing systems
• Cloud Hosting Experience: Familiarity with AWS services such as EC2, ECR, S3, and IAM