Director of Global Sales Engineering & Field Chief Technology Officer

Join ReversingLabs as the Director of Global Sales Engineering and Field Chief Technology Officer. In this dual role, you will lead a team of Sales Engineers, support a ~$40M book of business, and represent ReversingLabs as the technical voice in front of industry leaders. You will report directly to the CRO and be part of the GTM leadership team. Your responsibilities will include leading and developing the global Sales Engineering team, improving the technical layer of our sales methodology, and refining internal processes for measurable performance. You will also build executive-level technical trust with CISOs, CTOs, and product security leaders, and act as the technical liaison between prospective customers and our Product and Engineering teams.

• Lead and develop the global Sales Engineering team, overseeing hiring, training, and performance management.
• Engage directly in strategic and competitive deals, demonstrating technical expertise and guiding the team in complex sales situations.
• Build and implement programs to close skill gaps and enhance the team's technical capabilities, ensuring alignment with market needs.

• You’re a genuine player-coach: current enough to run the hard demo yourself, and disciplined enough not to do your team’s job for them. You’ve written the playbook for a technical customer-facing function rather than inherited one, and you can move from a packet capture to a board-level risk conversation in the same afternoon, credible in both
• Experience -12+ years in technical, customer-facing roles; 5+ years leading a team
• Communication: Excellent written and verbal communication with both technical and non-technical stakeholders; you remove confusion, doubt, and uncertainty rather than add to it
• Security Domain Fluency: Software supply chain, malware analysis, threat intelligence, endpoint, SOC operations, OT/ICS, or an adjacent discipline. You don’t need to know our products on day one; you need the technical foundation to own them quickly
• Technical Depth and Breadth: Comfortable deep-diving into a hard problem, and skilled at getting out of a rabbit hole when the deal needs you somewhere else
• Executive Presence: You can move from a packet capture to a board-level risk conversation in the same afternoon, and be credible in both
• Player-Coach: You’re current enough to run the hard demo yourself and disciplined enough not to do your team’s job for them
• AI-Forward Mindset: You embrace AI and emerging technologies as part of how you work, using them to improve efficiency, solve problems, and deliver better results. You’re curious, open to new ways of working, and willing to experiment, learn, and help others adopt tools and approaches that make us more effective
• Experience: 12+ years in technical, customer-facing roles (sales engineering, solution architecture, professional services, or technical customer success), with 5+ years leading a team
• Deployment and Adoption Reality: You’ve carried responsibility for what happens after the signature (implementation, integration, escalation), and it shapes how you sell
• Builder: You’ve built a technical customer-facing function from the ground up at a growth-stage company. You’ve written the playbook, not just inherited one
• Experience across both enterprise sales-led and product-led growth motions
• A public technical voice: conference speaking, published writing, press commentary, analyst relationships, or an engaged community following
• Professional services or consulting delivery background, including large-scale enterprise or federal environments
• Exposure to third-party risk, procurement, or compliance-driven buying processes
• Track record of influencing product roadmap from the field
• Comfort in a fluid, fast-paced environment and navigating matrixed organizations
• A passion for problem-solving and a roll-up-your-sleeves demeanor