Senior Program Manager (Product)

Join Justworks, a leading technology company in the FinTech, Healthcare, and HRTech sectors. As a Senior Program Manager, you will lead complex, cross-functional programs that drive our most important product and business strategies. You will work closely with stakeholders across various teams, including Product, Engineering, Design, Data, and Operations, to create clarity, structure, and alignment needed for successful execution. Your impact will extend beyond the programs you directly lead, as you build systems and ways of working that help the broader organization execute more effectively.

• Independently own highly complex, strategically important programs from problem definition through execution and measurable business impact.
• Translate ambiguous business and customer problems into clear program strategies, outcomes, operating models, and measures of success.
• Build strong relationships across organizational boundaries and influence senior stakeholders with different priorities and incentives to create alignment and drive decisions without formal authority.

• Strong judgment and the ability to determine when additional structure is needed, when to simplify, and when to challenge or reframe the approach entirely
• A willingness to deeply understand Justworks’ products, customers, business model, and operating environment and independently invest in the learning required to become a credible partner
• A strong commitment to problem-solving, with demonstrated ability to define and structure highly ambiguous problems rather than relying on a predefined solution or execution plan
• Demonstrated experience building complex programs or operating models from the ground up and leading them through execution and measurable outcomes
• Strong systems thinking, with the ability to identify patterns, dependencies, second-order effects, and organizational constraints across complex environments
• Deep Product and Technology fluency, with experience partnering closely with Product and Engineering leaders and understanding how business strategy, Product strategy, roadmaps, prioritization, and delivery connect
• Strong business acumen and the ability to connect program decisions and tradeoffs to broader customer, business, and organizational outcomes
• Strong analytical skills and the ability to use quantitative and qualitative evidence to frame problems, evaluate options, and influence decisions
• Technical acumen and experience operating in complex or highly regulated domains such as FinTech, Healthcare, or HRTech are a plus
• 5+ years of program management, strategy, operations, product, consulting, or equivalent experience leading complex cross-functional work in a modern technology business
• Demonstrated ability to influence senior and executive stakeholders, navigate competing priorities, and drive consequential decisions across organizational boundaries without direct authority
• Excellent persuasion, written and verbal communication, and storytelling skills, with the ability to make complex problems understandable and recommendations compelling