Senior Technical Program Manager (Mobile)

Join the PlayStation Portal Platform team as a Senior Software Engineer. In this role, you will lead initiatives focused on telemetry, observability, and platform analytics to enhance platform performance, stability, reliability, and operational excellence. You will define and execute the telemetry strategy, design and implement observability architectures, develop dashboards and reporting solutions, automate processes, and collaborate with cross-functional teams. The ideal candidate will have extensive experience in Android native development, telemetry and observability systems, and a passion for improving user experiences through data-driven analysis.

• Defining and executing the telemetry strategy for PlayStation Portal, including architecture design, data collection frameworks, analytics platforms, dashboard development, and automation.
• Designing and implementing platform observability architectures, building and managing unified Metrics, Events, and Traces pipelines, and developing real-time and batch analytics platforms.
• Collaborating with cross-functional teams to leverage data collected from millions of devices, identify opportunities for improvement, and deliver outstanding platform experiences for users.

• Experience with dashboarding, visualization, and reporting tools
• Experience designing and implementing Telemetry and Observability systems
• Proficiency in one or more of the following programming languages: Python, Java, Kotlin, or C++
• Experience developing Android/AOSP platform software
• Experience building Metrics, Monitoring, and Analytics platforms
• Experience designing, building, and maintaining CI/CD pipelines
• Experience designing and developing large-scale distributed systems
• Genuine passion for creating outstanding user experiences and relentlessly improving platform performance, reliability, and quality through data-driven analysis and optimization
• Bachelor's or Master's degree in Computer Science or a related field, or equivalent practical experience
• Experience using performance analysis and profiling tools (e.g., Android Studio Profiler, Perfetto, Systrace, atrace) for performance measurement, profiling, root cause analysis, and optimization at scale across system and application layers
• Experience leading technical initiatives in Agile development environments and collaborating effectively with cross-functional engineering teams
• 5+ years of Android native development experience with strong expertise in Java, Kotlin, and Android Studio
• Experience with observability platforms such as Grafana, Kibana, Datadog, or similar tools
• Experience with large-scale analytics platforms such as BigQuery, Snowflake, Spark, or equivalent technologies
• Experience implementing and operating OpenTelemetry-based solutions
• Experience in Site Reliability Engineering (SRE) or Reliability Engineering
• Experience developing consumer electronics products or gaming devices
• Experience with modern JavaScript frameworks such as React, React Native, Angular, or similar technologies
• Experience designing and developing responsive user interfaces and dynamic web applications
• Experience building machine learning-based anomaly detection systems