Staff Qualitative UX Researcher (Monetization)

Join Pinterest as a Staff Qualitative UX Researcher in the monetization team. You will scope, execute research, and uncover insights that impact product strategy. Collaborate with cross-functional teams, communicate findings, and guide product decisions. Ideal candidates have 5+ years of experience in product research, a background in B2B or ad tech, and excellent communication skills.

• Scope, prioritize, and execute research using various qualitative methodologies for monetization products.
• Identify and articulate gaps in understanding monetization products, and collaborate with cross-functional teams to influence strategy.
• Communicate and share research findings with product and cross-functional teams in compelling and actionable ways.

• We are looking for a talented and creative storyteller who ideally has had experience working in B2B, digital e-commerce or advertising experiences and who can bring actionable insights to life to drive product impact
• 5+ years experience scoping, designing and conducting end-to-end product research (from initial design and recruitment through final deliverable) as part of cross-functional product teams, ideally in ad tech, b2b, enterprise SaaS industry
• Ability to toggle between owning and executing end-to-end research and leveraging insights to shape strategy and influence decision making with product leaders. Ability to identify key areas/ key questions for research to go after is a must
• Demonstrated working knowledge of modern AI tooling (e.g., LLM-based workflows, prompt/prototype tools, evaluation/QA methods) and hands-on experience planning and conducting user research for AI-powered products or features (from study design through insights and recommendations)
• Broad toolbox of qualitative methods and the ability to select appropriate methods to answer different types of questions
• Experience recruiting and conducting research with businesses or on B2B products, a plus. Ads background preferred but not required
• Curiosity, self-awareness, humility, and a drive for growth, learning, and sharing knowledge
• Excellent communication, collaboration, and group facilitation skills
• Bachelor's degree in a relevant field, or equivalent experience