Technical Account Manager

Join ICON, a leading construction technology company, as a Technical Account Manager. In this role, you will build relationships with building officials, engineers, and inspectors in Texas to drive regulatory acceptance and market expansion of ICON's technology. You will provide technical support to customers and sales teams, deliver presentations, and track regional code and approval considerations. The ideal candidate will have a background in construction management, business, marketing, engineering, or architecture, with at least 6 years of experience in client-facing roles in the construction or building products industry.

• Establish and maintain relationships with building officials, engineers, and inspectors to drive regulatory acceptance and market expansion of ICON's construction technology.
• Support customers and sales teams in gaining regulatory and permitting approvals necessary to build with ICON’s technology across various construction sectors.
• Provide technical sales support throughout the sales cycle, including customer presentations, technical sales calls, and proposal input, positioning ICON's technology and regulatory readiness.

• Self-motivated and highly organized with ability to manage multiple concurrent projects, prioritize competing demands, and adapt to evolving project scopes and requirements
• Working familiarity with building codes and the local approval process (e.g., IBC, IRC, AHJ plan review) sufficient to speak credibly with building officials and design professionals and to answer routine questions
• Valid driver's license and ability to operate a motor vehicle for site visits and meetings
• Demonstrated success opening markets and building relationships with customers and external stakeholders
• Bachelor's degree in construction management, business, marketing, engineering, architecture, communications, or a related field, or equivalent professional experience
• Willingness to travel regularly throughout the assigned state and market and to Austin, TX headquarters
• Excellent verbal and written communication skills with proven public speaking skills across diverse audiences including customers, regulatory officials, design professionals, and internal stakeholders
• Exceptional relationship-building and networking abilities with demonstrated success establishing trust and credibility with external stakeholders in professional and regulatory environments or similar
• 6+ years in client-facing roles in construction, building products, or AEC, such as technical sales, business development, market development, customer-facing technical support, or a design/engineering role with direct client and project-team responsibility, with the technical aptitude to learn and represent complex product performance and the relationship command to build and grow customer accounts
• Direct experience in technical sales or business development of building products, construction systems, or other engineered/technical products, with a track record of owning the customer relationship from technical evaluation through close
• Bachelor's degree in Structural Engineering, Civil Engineering, Architecture, Architectural Engineering, or a related technical discipline
• Established relationships with building departments, code officials, or design professionals in the target market)
• Experience selling or promoting a technical or building product to AHJs, building officials, or design professionals
• Familiarity with 3D printing, additive manufacturing, or advanced construction methods
• A construction, building-technology, or design background providing a stronger technical foundation
• Deep experience with building codes and standards (IBC, IRC, ACI, ASCE)
• Experience in design-build, fast-track, or integrated project delivery environments