Senior Marketing Programs & Operations Manager

Join GoFundMe as a Senior Marketing Programs & Operations Manager. In this role, you will be the strategic and operational backbone of the Marketing organization, driving planning, prioritization, budgeting, resource allocation, and cross-functional execution. You will also manage and develop a high-performing team and create systems and processes that help Marketing scale. The ideal candidate has 7-10+ years of experience in Strategy & Operations, Marketing Operations, Business Operations, Program Management, Consulting, or related disciplines.

• Conduire la stratégie et la planification marketing, en traduisant la stratégie de l'entreprise en priorités et en plans.
• Diriger l'exécution des initiatives marketing les plus prioritaires, en coordonnant les campagnes majeures et les programmes interfonctionnels.
• Gérer et développer une équipe performante responsable de l'avancement des priorités stratégiques du marketing et de l'excellence opérationnelle.

• The ideal candidate is equal parts strategist, operator, and builder, someone who thrives in complexity, creates clarity from ambiguity and knows how to transform ambitious plans into operational reality
• Strong experience in strategic planning, budgeting, forecasting, resource management, and organizational design
• Strong analytical, financial, and problem-solving skills
• Ability to influence stakeholders across functions and organizational levels
• Exceptional program and project management capabilities
• Proven success building operating systems and leading complex cross-functional initiatives in high-growth organizations
• Experience developing reporting frameworks, operational dashboards, scorecards, and business reviews
• Excellent communication, presentation, and organizational skills
• Proven people-management experience, including building, coaching, and developing high-performing teams
• Ability to balance strategic thinking with hands-on execution
• Experience partnering closely with executive leadership teams
• 7-10+ years of experience in Strategy & Operations, Marketing Operations, Business Operations, Program Management, Consulting, or related disciplines
• Experience supporting multi-functional marketing organizations
• Experience in consumer technology, marketplaces, SaaS, fintech, media, or mission-driven organizations
• Experience managing budgets, agencies, procurement, and vendor relationships
• Experience building Strategy & Operations, Program Management, or organizational planning functions
• Familiarity with modern marketing technology stacks, workflow systems, AI-enabled productivity tools, and operational best practices