Presales Solution Manager (Continental US Only)

Join Dragonboat, a high-growth startup revolutionizing product management. As a Presales Solution Manager, you'll guide prospective customers through discovery, trials, and selection of our platform. You'll connect business challenges to Dragonboat solutions, deliver tailored demos, and help prospects get value from their trials. This role requires a strong understanding of product management, agile methodologies, and excellent communication skills. Enjoy flexible work hours, health benefits, and a diverse, inclusive culture.

• Drive the selection process from discovery through tailored demos, workshops, and guided trials.
• Uncover customer product operating models, planning cadences, workflows, governance structures, and how they run Agile at scale.
• Translate a customer's business and operating challenges into how Dragonboat should be set up and what outcomes it will drive.

• 5+ years in product management, product ops, PMO, consulting, or transformation roles in technology organizations. Customer Success Manager, Technical Account Manager, or Implementation Project Manager backgrounds with a modest technical foundation are also a strong fit
• 2+ years in client-facing consulting roles (consulting, customer success, TAM, implementation, or professional services)
• Solid understanding of PDLC, portfolio management, roadmap and quarterly planning, prioritization, and Agile, including Agile at scale
• Fast learner with a bias for applied learning in AI and agentic tools
• Workflow fluency in tools like Jira, Azure DevOps, Aha!, Linear, or Smartsheet
• Consultative, business-focused demo skills
• Preferred: Previous experience as a Dragonboat admin or power user
• No engineering background required. We value business-focused consulting over technical customization
• Charismatic, articulate communicator, confident with C-suite leaders, admins, and cross-functional teams
• Enterprise agility: you understand how large organizations operate without getting bogged down by bureaucracy
• Fast and efficient: high agency and quick to learn, even without a blueprint
• Big-picture yet detail-oriented: understand a customer's business strategy, then translate it into a clear Dragonboat setup
• Work Style & Attributes: