Senior Account Manager (Chicago)

Join InMobi, a leading global provider of content and monetization solutions for mobile devices. As a Senior Account Manager, you will be responsible for onboarding new customers, optimizing campaign delivery, and driving upsell opportunities. You will work closely with sales, operations, creative solutions, insights, measurement partnerships, supply partnerships, and tech teams. This role requires strong analytical skills, account management experience, and proficiency with Salesforce and Microsoft Excel.

• Onboard new advertiser customers onto InMobi and Glance ad systems and infrastructure, ensuring a smooth transition and successful campaign execution.
• Act as the client's day-to-day point of contact post-sale, managing quarterly account retention and growth plans, revenue and margin management, and overall account health.
• Own upsell and cross-sell goals for managed accounts, tracking all upsell activities in Salesforce and collaborating with Sales Managers to co-own the account's long-term strategy.

• Demonstrated success partnering with cross-functional teams (Sales, Ad Ops, Creative, Insights, Product) and building trusted relationships internally
• Hands-on experience with major DSPs and platforms such as The Trade Desk (TTD), DV360, and Amazon DSP is a strong plus
• Bachelor's degree or equivalent practical experience
• 8+ years of overall client success or account management experience, including at least 4 years in digital and/or programmatic advertising
• Strong analytical skills — comfortable interpreting campaign data to identify performance trends, risks, and upsell opportunities, and translating them into clear client recommendations
• Willingness and flexibility to work with global teams across several time zones
• Strong account management and client success experience, including managing complex agency and brand relationships and co-owning account strategy with a sales partner
• Strong ownership instincts and proactive communication — comfortable operating as one half of a tight, paired pod (AM + Seller) rather than managing an undifferentiated account list
• Proficiency with Salesforce, Microsoft Excel, PowerPoint, and analytics/BI tools
• Excellent organizational and time-management skills, with the ability to manage multiple clients, campaigns, and stakeholders simultaneously, and to reprioritize quickly as account needs shift
• A proven track record of owning post-sale account health and driving measurable retention and growth within existing client accounts, including experience carrying or contributing to an upsell/renewal target