Network Support Technician – Japanese Bilingual
Cinter
Los Angeles, CA Posted October 5, 2026
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On-site
Full-time
Mid level
Job Description
- ︎ Job Details ・ Job Title: Network Support Technician – Japanese Bilingual ・ Working Location: Los Angeles, CA 90017 (On-site) ・ Working Style: On-site ・ Employment Type: Full-time ・ Salary: $21.64/hour ・ Benefits: Competitive Benefit ・ Visa Support: No (Must have legal authorization to work in the U.S.) ・ Working Hours: Rotating shifts (5 days/week, including weekends and holidays) - 7:00 AM – 3:00 PM - 3:00 PM – 11:00 PM - 11:00 PM – 7:00 AM Shift schedule rotates weekly. ・ Language: Japanese and English (Business level required)
- ︎ Key Responsibilities:
- Provide 24/7/365 operation and maintenance support within the Network Operation Center (NOC).
- Monitor and support network infrastructure, data centers, backbone equipment, submarine cable systems, and international transmission services.
- Troubleshoot network and infrastructure-related issues and escalate when necessary.
- Support IT solution services and ensure stable operation of critical systems.
- Work collaboratively with internal teams to maintain high service availability and reliability.
- Participate in rotating shifts, including nights, weekends, and holidays.
- ︎ The Right Candidate Will Possess:
- Strong communication skills in both Japanese and English.
- A proactive attitude and willingness to work in a 24/7 operational environment.
- Basic technical troubleshooting skills and an interest in networking and IT infrastructure.
- Flexibility to work rotating shifts, including night shifts and weekends.
- A customer-focused mindset with strong teamwork abilities.
- ︎ Required Qualifications & Skills:
- Business-level proficiency in Japanese and English (spoken and written).
- Basic PC skills, including Microsoft Windows, Word, Excel, and other standard office applications.
- Ability to work rotating shifts, including nights, weekends, and holidays.
- Legal authorization to work in the United States without sponsorship.
- Prior experience in network operations, IT support, telecommunications, or data center environments is preferred but not required.
- ︎ Benefits:
- Medical, Dental, and Vision Insurance
- Basic Life Insurance and AD&D Coverage
- Short-Term and Long-Term Disability Insurance
- Flexible Spending Account (FSA)
- 401(k) with Company Match
- Paid Time Off (Vacation, Sick Leave, Floating Holidays)
- 13 Company Holidays per Year
- Tuition Reimbursement Program
- Employee Assistance Program (EAP)
- Wellbeing Solutions Program
Required Skills
Japanese
technical support
troubleshooting
collaboration
communication
English
Excel
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