Quality and Accreditation Specialist

Duties

Responsibilities

Quality Assurance and Continuous Improvement

• Develop and manage quality assurance frameworks and performance measurement systems, including the Peer Review process.
• Identify opportunities for process improvement and operational efficiencies.
• Facilitate program reviews, assessments, corrective action plans, and quality improvement initiatives.
• Establish key performance indicators (KPIs) and monitor organizational effectiveness.
• Promote a culture of evidence-based decision-making and continuous improvement.
• Develop dashboards, reports, and performance metrics for leadership.
• Analyze trends and outcomes to support strategic planning and organizational assessment.
• Collaborate with technology and operational units to improve quality assurance practices.
• Participate in the activities of the Student Affairs Assessment Committee. Policy Development and Maintenance
• Coordinate the development, review, approval, and maintenance of policies and procedures.
• Maintain the organization’s policy management system and review schedule.
• Ensure policies remain aligned with regulations, accreditation standards, and institutional priorities.
• Facilitate stakeholder review and policy governance processes.
• Communicate policy updates and provide education and monitoring regarding organizational requirements. Accreditation Management
• Lead accreditation preparation, reporting, site visits, and ongoing compliance activities, including provider credentialling.
• Monitor changes in accreditation standards and communicate impacts to stakeholders.
• Coordinate documentation, evidence collection, and institutional responses required for accreditation reviews.
• Develop and maintain accreditation calendars, project plans, and reporting schedules. Other Duties
• Responsible and accountable to support and ensure the values of McKinley Health Center.