Enterprise Program Management Business Analyst Associate

Fellowship Program Position

This Fellowship Program position is a full-time, temporary, limited term assignment not to exceed three years from the date of hire. It is intended for individuals that have graduated with a master's degree from an accredited college or university within the last 12 months. Target start date in January 2027 The Enterprise Program Management (EPM) Business Analyst Associate is responsible for assisting with business analysis, data analysis, and business intelligence work in support of enterprise initiatives, strategic priorities, and organizational decision-making.

The incumbent will support EPM activities and assist with the collection, analysis, interpretation, and presentation of data to support enterprise business process improvement, performance measurement, program management, and reporting activities. This position reports to the Director of Enterprise Program Management and will proactively work with the EPM team, TRS business units, TRS staff, and consultants.

WHAT YOU WILL DO

Data Analysis and Business Intelligence Support

• Assists with data integration, transformation, and reporting activities using SQL, Python, Databricks, Microsoft Fabric, and related technologies.
• Assists with identifying insights and supporting the development of recommendations based on data analysis, research, and stakeholder input.
• Assists with developing performance measures, metrics, and key performance indicators (KPIs) to support strategic and operational objectives.
• Assists with forecasting, benchmarking, and trend analysis activities that support business planning, program evaluation, and continuous improvement efforts.
• Assists with benchmarking, research, and data collection efforts to support organizational initiatives and strategic planning activities.
• Supports the collection and organization of information used in strategic planning, program evaluation, and continuous improvement efforts.
• Assists with identifying data quality issues and participates in initiatives to improve data accuracy, consistency, and data governance practices.
• Validates data sources, calculations, and reporting outputs to support the integrity and reliability of analytical products.
• Supports the development and maintenance of enterprise reporting solutions, semantic models, dashboards, and automated reporting processes under the guidance of senior staff.
• Assists in the design, development, testing, and maintenance of dashboards, visualizations, and business intelligence solutions.
• Assists with developing data visualizations, dashboards, charts, scorecards, and reports that effectively communicate findings and support data-informed decision-making.
• Supports the development of data visualization using best practices to present information in a clear, intuitive, and actionable manner.
• Supports the creation and enhancement of key performance indicators (KPIs), scorecards, and executive reporting tools.
• Participates in efforts to improve reporting processes and self-service analytics capabilities. Survey Administration and Reporting Support
• Supports the planning and development of survey projects, including assisting with defining objectives, target audiences, timelines, and deliverables.
• Assists with writing, reviewing, testing, and proofreading survey instruments to help ensure clarity, accuracy, and usability.
• Supports survey design, configuration, and administration activities, including survey deployment, monitoring, troubleshooting survey-related issues, and respondent communications.
• Assists with evaluating surveys, methodologies, response rates, and performance metrics to improve future survey initiatives.
• Assists with delivering and communicating survey findings, results, and recommendations to stakeholders.
• Conducts research on emerging trends, best practices, and industry technologies and analytical tools related to survey administration and analysis.
• Collects, compiles, validates, and analyzes quantitative and qualitative data from multiple sources to support organizational decision-making.
• Assists with analyzing survey, operational, and program data to identify trends, patterns, risks, opportunities, and actionable insights.
• Assists with preparing recurring and ad hoc reports, dashboards, and presentations for stakeholders.
• Supports data interpretation and assists with the development of recommendations regarding the effective use of resulting information. Business Analysis and Stakeholder Support
• Gathers, documents, and validates business requirements, reporting needs, and survey objectives under the guidance of senior staff.
• Collaborates with agency stakeholders to support business process analysis and identify opportunities for operational improvement, standardization, and increased efficiency.
• Assists stakeholders in identifying survey methodologies, data collection approaches, and reporting strategies that support business objectives.
• Assists in the analysis and evaluation of business processes, policies, procedures, goals, and objectives.
• Assists with developing recommendations for new or enhanced survey, reporting, and data collection practices.
• Works with the Senior Enterprise Program Management Business Analyst and the Director of Enterprise Program Management to support improvements to processes related to data collection, data management, data analysis, reporting, and business intelligence.
• Supports the development and implementation of surveys, dashboards, and reporting solutions using established business analysis, data analysis, and business intelligence practices.
• Conducts research on emerging trends, best practices, and industry technologies and analytical tools related to business analysis, program management, and organizational effectiveness.
• Participates in training, professional development, and mentorship opportunities to build knowledge and skills related to business analysis, data analytics, business intelligence, and program management. Fellowship Curriculum
• Participates in trainings and projects related to the TRS Fellowship Program including webinars, quarterly check-ins, classes, or other learning activities, book group, projects, and the mentoring program.
• Meets TRS Fellowship Program deadlines and goals for completion of trainings and deliverables in a timely manner. Performs related work as assigned.