Director of Strategic Sales (AMER)

Join as the Director of Strategic Sales (AMER). In this role, you will lead our Strategic Accounts team, drive loyalty growth across Retail and QSR, and own revenue targets for the Strategic Accounts book across AMER. You will build and grow an existing team of Strategic Account Executives, coach tenured reps through complex deals, and design repeatable processes for pipeline generation and deal management.

You will also generate new demand within the Retail and QSR loyalty segments, partner closely with marketing, customer success, and product, and represent the voice of the market internally. - Diriger l'équipe des comptes stratégiques, en supervisant et en développant les compétences des responsables de comptes. - Assurer l'atteinte des objectifs de revenus pour le portefeuille des comptes stratégiques en Amérique du Nord. - Collaborer étroitement avec le marketing, le service client et le produit pour renforcer les relations avec les clients stratégiques. - Proof that you can sustain velocity and momentum through long, consultative sales cycles - Deep expertise in at least one major sales methodology such as MEDDPICC, Sandler, Challenger, or Force Management, with working fluency across others - Ability to coach tenured, high-performing reps to a higher level, not just ramp new hires - 10+ years of enterprise SaaS go-to-market experience, including 5+ years directly managing sales teams - History of navigating complex, multi-stakeholder sales processes and building genuine, relationship-based trust with senior buyers - Proven track record of owning enterprise, strategic, or key account relationships, not just general enterprise sales - Use of modern sales tools and AI to build processes that scale, rather than relying on individual effort