Workplace Manager

Join MongoDB as a Workplace Manager, where you will lead the day-to-day operations of our San Francisco office and oversee the employee experience and operational performance of our North America portfolio of satellite offices. This is an operations-first role for someone who takes pride in making workplaces safe, welcoming, functional, and consistently well run. You will be the visible, service-minded point of contact for employees, visitors, vendors, and local leaders.

• Assurer la gestion quotidienne des opérations de bureau, y compris la coordination des services de bureau, la gestion des fournisseurs et la supervision des budgets.
• Servir de point de contact principal pour les questions liées au lieu de travail dans les bureaux satellites, en répondant aux demandes et en résolvant les problèmes.
• Collaborer avec les ambassadeurs locaux pour renforcer les communautés de bureau et mettre en œuvre des initiatives favorisant la connexion et l'engagement.

• Experience managing vendors, service providers, budgets, purchase orders, invoices, or other administrative workflows
• A warm, customer-obsessed, service-oriented mindset and strong emotional intelligence
• Demonstrated experience managing day-to-day office or workplace operations, ideally across multiple locations or in a remote-management model
• 5+ years of experience in workplace operations, office coordination, facilities, hospitality, events, employee experience, or a related field; 5+ years preferred for broader multi-location or specialist-level scope
• Excellent organization, attention to detail, judgment, responsiveness, and follow-through
• Strong written and verbal communication skills, with confidence working with employees, vendors, local leaders, and cross-functional partners
• Ability to work onsite at the designated office on a consistent basis
• A proactive, flexible, hands-on approach and the ability to work effectively in a fast-moving environment where priorities can change
• Experience using workplace technology, support systems, utilization or membership platforms, and productivity tools such as Google Workspace, Slack, Coupa, Zoom, Zendesk, Concur, and Success Factors
• Project management experience and the ability to coordinate multiple stakeholders, deadlines, and competing priorities
• Strong event planning and execution experience, including vendor coordination, logistics, communications, and onsite delivery