eCommerce After Sales Intern (2027 Semester 1) Generation H

Hermès

Manhattan, New York, United States Posted October 9, 2026

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Job Description

Join Hermès, a prestigious French luxury brand, as an eCommerce After Sales Intern. You will support the team with operational, customer service, and post-purchase responsibilities. This internship offers valuable experience in eCommerce operations and customer service, along with opportunities for professional development and networking. The internship is scheduled for January 11th, 2027 - June 28th, 2027, and is based in New York City.

  • Assister à la gestion des documents de commande et au suivi des retours/échanges en boutique.
  • Extraire des indicateurs clés de performance et des statistiques pour soutenir l'équipe dans l'analyse des rapports.
  • Suivre les tickets nécessitant une action pour les retours en attente, les problèmes après-vente, etc.
Required Skills
French customer service statistics
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