Senior Brand Success Manager (Bilingual Korean/English)

Join Faire, a leading wholesale platform, as a Senior Brand Success Manager. In this bilingual Korean/English role, you will coach and support high-potential brands, drive sales growth, and simplify operations. You will engage with brands through various communication channels, manage customer relationships, and identify growth opportunities.

This is a quota-based role that requires a customer-obsessed, goal-oriented, and collaborative individual with 5+ years of experience in sales or account management. - Partnership and coaching with high-potential brands to maximize their utilization of Faire's wholesale platform. - Engagement and coaching of brands on strategies, tactics, programs, products, and events on Faire, while supporting their day-to-day operations. - Driving high-value brand actions using a tailored brand-specific approach, and achieving sales goals related to brands' utilization of Faire's tools. - Fluent in Korean:

You meet your brands needs by supporting our top performing apparel brands whose preferred language is Korean - Customer obsessed: You always do what’s right for the customer; are our customers’ strongest advocate; you understand the needs and priorities of small businesses, and are excited to help these small businesses be successful - Experience: You have 5+ years of experience in sales, account management, or business development in a fast paced environment; You have experience using a variety of fundamental sales and data tools (e.g.

Salesforce, data visualization software, call recording tools) - Goal-oriented: This is a quota-based role! We want you to be motivated to exceed your Native:

You operate AI-first, leveraging AI tools to streamline your workflows and strengthen your pitch - Strong communicator: You are excellent at listening and at communicating ideas clearly and succinctly both in verbal and written form. You can aggregate customer feedback to influence cross-functional stakeholders/decisions - Growth Mindset:

You are self aware and can identify your own strengths and weaknesses. You have intrinsic curiosity and are eager to accept feedback and actively seek out ways to get better every day - Relentlessly resourceful: You won’t quit and are willing to do whatever it takes to make brands and our team succeed - Collaborative:

You empathize with and work well across teams; You want to be around others who share your goals and you want to be growing and achieving together. You share best practices and you see your team’s success as your own - Ownership mentality: You are an owner and are willing to go above and beyond your job description to help your team succeed.

You have a bias to action, and a willingness to figure things out - Creative problem solving / innovation: You can come up with creative solutions to customers’ problems. You can create, iterate, and evolve the Brand Success strategy, process, and tactics to help build an effective and efficient motion - Agile and flexible:

You have an ability to learn fast, iterate, and be adaptable. You are resilient and bounce back when things get tough - Analytical rigor: You are effective at leveraging data to identify and discuss actionable insights; You are able to track, analyze, and communicate key performance metrics