Senior Systems Engineer (Productivity Engineering)

Join Okta, a leading identity and access management company, as a Senior Systems Engineer. In this role, you will be responsible for architecting workflows, securing our ecosystem, and ensuring seamless integration of our productivity tools. You will also lead the deployment and management of enterprise AI tools, create technical documentation, provide global support, and drive adoption of productivity tools. Additionally, you will be responsible for lifecycle management, governance and standards, problem-solving and innovation, process automation, and data insights. This is an exciting opportunity to be at the heart of how our global workforce communicates, collaborates, and creates.

• Architecting workflows, securing the ecosystem, and ensuring seamless integration of productivity tools.
• Leading the deployment, management, and troubleshooting of enterprise AI tools, ensuring safe and effective integration.
• Creating technical documentation and partnering with cross-functional teams to drive adoption and best practices for productivity tools.

• SaaS Architecture & Security: Possess complete knowledge of SaaS principles, API integrations, and RBAC security best practices, acting as the fully qualified professional to resolve complex issues creatively
• Governance Mindset: A track record of implementing "least privilege" access models and driving standards in usage and best practices
• Communication: Excellent verbal and written skills to lead training and influence standard usage across the org
• Operational Agility: Experience working in a fast-paced environment supporting a distributed, global company
• AI Proficiency: Practical experience managing and deploying Gemini and other AI-driven productivity interfaces within a corporate framework
• Leadership & Peer Support: Assist leadership with forming teams that have a diverse mix of perspectives, provide specific, actionable, and timely feedback to peers, and demonstrate resilience under pressure
• Automation and Scripting Skills: Proficiency in Apps Script, Python, or Bash to manage large-scale migrations or system integrations
• Technical Expertise: Proven deep experience managing enterprise-level Google Workspace (DNS, mail routing, Vault, DLP) and administrative experience with tools such as Slack, Asana, Jira, ServiceNow, and Smartsheet
• Stakeholder Alignment: Enhance networks with senior internal partners who may be unfamiliar with SaaS technicalities and use persuasion to align stakeholders on new processes
• Education & Experience: Requires 5+ years of related experience in a professional role
• Identity Knowledge: Familiarity with SAML and OIDC and how they integrate with endpoint authentication
• This position requires the ability to access federal environments and/or have access to protected federal data. As a condition of employment for this position, the successful candidate must be able to submit documentation establishing U.S. Person status (e.g. a U.S. Citizen, National, Lawful Permanent Resident, Refugee, or Asylee. 22 CFR 120.15) upon hire
• Scripting: Proficiency in Bash, Python, Go, or Swift (PowerShell experience is a bonus)
• Core Experience: 5+ years in endpoint engineering with a focus on Apple platforms at enterprise scale
• Technical Versatility: A strong understanding of Windows and Linux operating systems; you aren't just a "Mac person",you understand how to apply engineering principles to any OS
• MDM Mastery: Deep expertise in Jamf Pro. Familiarity with Microsoft Intune or other cross-platform MDM/UEM solutions is a significant plus
• Tooling: Experience with Git, GitHub Actions, Terraform, or similar CI/CD frameworks
• Security: Understanding of ADE/DEP, MDM protocols, and platform-specific hardening (e.g., BitLocker, FileVault, LUKS)