Business Operations Specialist

Join CHAOS, a fast-paced startup focused on real-world problem solving. As a Business Operations Specialist, you will work with various business units to translate company goals into functional objectives, design metrics, analyze results, and drive accountability. You will become a subject matter expert in different business areas and support executive leadership. The role offers generous pre-IPO stock options, relocation assistance, unlimited PTO, and comprehensive benefits.

• Collaborate with business units to align company goals with functional objectives and measurable deliverables.
• Design and implement metrics and systems for tracking and reporting on performance, and analyze results to drive improvements.
• Act as a trusted operator and problem solver, driving accountability and resolving execution friction between teams.

• You've excelled in a high-execution environment. Experience in this exact role is not a requirement. A track record of thriving where a great deal is expected of you is. Examples include specialized military units, top law firms or investment banks, professional sports, elite musical performance, or fast-paced startups. You've seen excellence up close and contributed to it. Strong grades at a demanding school are a positive signal, but they are not enough on their own; some professional experience is necessary
• You're a student of people and how they work. Almost every problem has a people component. Understanding why people behave as they do, and how to influence that behavior, is often the key to solving the problem
• You're comfortable with math, and with software that does math. Nearly every problem you take on will involve quantitative work (even counting is math). You'll be expected to define how we measure what is true in the business (metrics) and examine it from multiple angles (analysis), using tools such as Excel, Palantir Foundry, or Python
• You're intellectually curious. You read, and you read books. You enjoy understanding how different parts of the world work, and you seek out information when something catches your interest. No project at CHAOS is limited to a single, narrow topic. You'll need to learn multiple parts of our business and be curious enough to uncover the nuance and gray areas
• 3–7+ years in a high-execution role, such as operations, strategy, program management, or consulting
• Comfort with ambiguity and incomplete data
• Exceptional cross-functional coordination and executive communication
• Ability/willingness to travel between our offices (LA/SF/DC) up to once a month
• Strong analytical and structured thinking
• Excellent written and verbal clarity
• Advanced Excel / Google Sheets
• Comfortable pushing senior leaders
• Background in hardware, defense, aerospace, infrastructure, or complex tech environments is a plus
• Experience with data and analytics platforms such as Palantir Foundry and Python
• Practical experience using AI tools (e.g., LLM assistants, AI-enabled analysis tools) to accelerate research, analysis, and recurring workflows