Product Manager (Trust and Safety)

Join Chime, a leading financial technology company, as a Product Manager in the Trust & Safety team. In this role, you will drive critical investments in transaction risk decisioning and member identity and account lifecycle. You will partner closely with cross-functional teams to define strategy, ship impactful products, and continuously iterate based on data and insights. This is a high-impact opportunity to shape how Chime balances growth, safety, and member experience at scale.

• Definir y dirigir la estrategia y la hoja de ruta del producto dentro del área de Confianza y Seguridad, equilibrando la experiencia del cliente, la mitigación de riesgos y la eficiencia operativa.
• Colaborar estrechamente con equipos multifuncionales, incluidos Ingeniería, Ciencia de Datos, Diseño, Operaciones, Riesgo y Cumplimiento, para entregar sistemas escalables y confiables.
• Construir y evolucionar sistemas que aprovechen los datos, la experimentación y, cuando sea aplicable, el aprendizaje automático y la inteligencia artificial para mejorar los resultados.

• Depth in at least one of the domains above—payments and transaction risk, or identity and account lifecycle
• Proven ability to influence and align cross-functional stakeholders across technical and non-technical teams
• 6+ years of experience as a Product Manager (leveling will vary based on experience and scope)
• Experience operating in systems with significant policy, operational, and data dependencies
• Passion for Chime's mission of helping members lead healthier financial lives
• Comfort operating in fast-moving, high-stakes environments with evolving constraints
• Customer empathy, with the ability to deeply understand user needs and translate them into product solutions—with particular sensitivity to how declines, restrictions, and closures affect member trust and retention
• Experience working on complex product problems involving risk, operations, platforms, or customer-facing systems
• Strong analytical skills, with experience using data to inform decisions and measure impact
• Strong product judgment and the ability to navigate ambiguity and make principled tradeoffs
• A strategic mindset paired with the ability to translate vision into practical execution