Senior Technical Enablement Program Manager

Join our team as a Senior Technical Enablement Program Manager. In this role, you will be responsible for creating and delivering dedicated programming to support our technical enablement efforts. You will collaborate with various teams, including technical leadership, operations, product, and product marketing, to ensure our technical field teams have the deep-dive knowledge required to effectively position, implement, and support our solutions. You will also serve as a strategic hub between technical leadership and implementation groups, facilitate key enablement sessions, and actively measure the effectiveness of technical enablement programs.

• Ownership of the creation and delivery of dedicated programming to support the technical enablement team.
• Collaboration with technical leadership, Operations, Product, Product Marketing, and broader enablement teams to ensure technical field teams have the knowledge required to effectively position, implement, and support solutions.
• Management of multiple complex, cross-functional projects across various timelines, ensuring alignment across technical roles and driving both efficiency and consistency.

• Deep Technical Acumen: Mandatory and demonstrable advanced knowledge of Cloud Security principles, architecture, and technical troubleshooting
• Exceptional Program Management: Strong attention to detail with a proven ability to manage multiple complex, cross-functional projects across various timelines. You are a powerful and effective communicator for both executives and individual contributors
• Exceptional Collaboration: Ability to effectively partner with Product Management, Technical Enablement Teams, Operations, and Technical Leadership to bridge the gap between "product built" and "product supported/sold."
• Executive Engagement: Ability to consult, influence, and drive decision-making with senior leadership and executives. Strong initiative-taking and project ownership skills
• Experience: 5+ years proven experience in Technical Enablement, Technical Program Management, or technical customer engagements within a fast-paced, high-tech B2B environment
• Technical Field Expertise: Demonstrated experience supporting, enabling, or working directly with technical sales, architecture, professional services, or technical support teams
• Architectural Fluency: Strong understanding of how to translate technical product specs and "how-it-works" logic into field-consumable materials (playbooks, troubleshooting guides, configuration SOPs)