Employee Relations Manager (Human Resources)

Join Axiom, a leading legal tech company, as a Manager of Employee Relations. In this role, you will manage complex employee relations matters, conduct workplace investigations, and partner with various stakeholders to ensure fair and transparent people practices. You will primarily support US-based employees, with opportunities to extend across Canada, UK, Asia, and Australia. The ideal candidate will have 5+ years of progressive HR or employee relations experience, strong knowledge of U.S. employment practices, and excellent communication skills.

• Independently manage complex employee relations matters involving Legal Talent, including performance concerns, conduct issues, workplace conflict, harassment and discrimination complaints.
• Lead prompt, fair, and thorough workplace investigations; gather and assess facts, document findings, identify risks, and make clear, well-supported recommendations for resolution.
• Partner with People leadership and Legal counsel on final decisions for material employee relations matters and implement approved recommendations, including preparing documentation, coordinating stakeholder communications.

• Demonstrated experience conducting workplace investigations involving performance, conduct, harassment, discrimination, or other sensitive concerns
• Experience supporting a distributed, multi-state workforce is preferred; international employee relations exposure is a plus
• Bachelor’s degree or equivalent
• Ability to assess complex employee relations matters, develop balanced recommendations, and influence leaders who hold final decision-making authority
• 5+ years of progressive HR, employee relations, employment law, or HR business partner experience, including direct ownership of complex employee relations matters
• Strong working knowledge of U.S. employment practices and the judgment to recognize when Legal or senior People leadership involvement is required
• Professional certification in HR or employee relations (e.g., SHRM-CP, PHR) preferred but not required
• Excellent listening skills, emotional intelligence, and the ability to build trust with employees, managers, and senior stakeholders
• Strong judgment, discretion, and ability to handle highly confidential information with care
• Strong organizational skills, including the ability to manage multiple priorities, move matters forward efficiently, and deliver high-quality work in a fast-paced environment
• Exceptional written and verbal communication skills, with the ability to manage difficult conversations calmly, clearly, and empathetically
• Ability to remain tactful, calm, and persuasive in controversial or confrontational situations
• Curiosity, adaptability, and a genuine interest in learning and growing across the broader People function