Director of Commercial Enablement

Join our team as the Director of Commercial Enablement, a foundational role responsible for defining and operationalizing the core processes of our sales and account management teams. You will design and own a standard account strategy and planning framework, facilitate opportunity reviews and deal strategy processes, and build and maintain training and education programs for sales and account management. This role requires strong leadership, coaching skills, and experience in sales enablement or sales operations.

• Definir y operacionalizar los procesos centrales del equipo comercial, incluyendo la estrategia y planificación de cuentas, revisiones de oportunidades y acuerdos, y capacitación continua.
• Diseñar y poseer un marco estándar de estrategia y planificación de cuentas, y mantener plantillas y documentación de planificación de cuentas.
• Definir y gestionar la cadencia y expectativas de las reuniones de revisión de planificación de cuentas, y facilitar un proceso de revisión de oportunidades y estrategia de acuerdos consistente.

• Equal parts strategist and hands-on coach, as comfortable designing a forecasting cadence as you are sitting in on a live deal review
• A trusted strategic partner to sales and account management leadership
• Energized by ambiguity and fast pace, comfortable standing up a new function without waiting for a fully-formed process to be handed to you
• Detail-oriented and adaptable - you build knowing the first version is a starting point and iterate from there
• A builder, energized by creating something from scratch rather than maintaining what already exists
• A natural translator between process and people, able to make frameworks and playbooks something reps actually want to use
• Skilled at leading through influence- you earn buy-in because you're genuinely useful, not because of a reporting line
• 7+ years in sales enablement, commercial enablement, sales operations, or sales/account management leadership, ideally in B2B SaaS or healthcare/health tech
• Excellent facilitation, written communication, and cross-functional influence skills; able to drive adoption without direct authority
• Working familiarity with Salesforce and enablement or conversation-intelligence tools (e.g., Gong)
• Demonstrated experience designing and running account planning frameworks, opportunity/deal review processes, and forecasting cadences
• Experience partnering with marketing to enable campaigns and translate them into pipeline
• Strong, demonstrable coaching skills — comfortable coaching both individual reps and frontline managers, one-on-one and in groups
• Proven track record building and delivering sales training, onboarding, and ongoing education programs
• Experience in health tech, digital health, healthcare payer/provider, or telehealth
• Familiarity with a formal sales methodology (e.g., MEDDPICC, Challenger, Command of the Message)
• Coaching or sales-methodology certification