Integrations Consultant (Americas)

Join Ashby as an Integrations Consultant, where you'll define, manage, and execute technical requirements for strategic customers implementing our custom-built HCM integrations. You'll work with customers of varying integration sophistication, advising on best practices and technical configurations. You'll also partner with cross-functional teams to ensure milestones are met and build strong customer relationships. Benefits include unlimited PTO, fully paid family leave, and a generous education budget.

• Defining, managing, and executing the technical requirements for strategic customers implementing Ashby with custom-built HCM integrations.
• Advising customers on integration best practices, technical configurations, and working with their internal experts to achieve their goals.
• Building strong customer relationships by maintaining high levels of engagement and communication, and proactively addressing thematic customer opportunities.

• You have extensive experience managing and executing integrations with Workday, as well as other enterprise-grade HCM solutions like UKG, ADP, Oracle, and SAP SuccessFactors (defining the work, aligning with stakeholders, communicating the project plan, and ultimately delivering results in accordance with the agreed upon expectations)
• We’d love it if you have a Workday HCM certification. Even better if you’ve also managed integrations with tools listed under Integrations on our Ashby Knowledge Base
• You are adept at understanding customer needs and tailoring implementations to meet their specific requirements
• You are experienced in navigating change management processes and helping customers adapt to new systems and a refreshed approach
• You have a solid understanding of a complex product (ideally Ashby) and its technical intricacies; you are technically curious and creative
• You take pride in advising customers on best practices specific to their usage of software to ensure optimal value
• 🧑‍🏫 You love to coach. You see every teaching moment as an opportunity and are excited to help our customers grow
• 🎧 You are a great listener. You see your role as the voice of the customer to internal stakeholders so we can ensure that our offerings continue to evolve in accordance with customer needs
• 🌍 You are adaptable. You can navigate changes in a fast-paced, evolving environment, and would be happy to be the Workday SME in pre-sales conversations when needed
• 📈 You are a problem solver. You thrive at solving complex challenges with innovative, scalable solutions
• 📣 You demonstrate clear communication. You ask clarifying questions with precision and can distill complex concepts into simple themes
• ⚙️ People technology expertise: You have proven experience managing complex integrations with people technology like Workday or other ERPs, including technical solution design and troubleshooting
• 🔍 Your peers describe you as detail oriented and technically proficient. You take pride in internal operations
• 📊 You are data-driven. You use metrics and analytics to inform decisions and measure success
• ⚡️You know process matters. You are eager to improve processes and workflows to enhance efficiency and efficacy
• 🤹You are adept at managing multiple simultaneous, multithreaded projects and have experience prioritizing based on customer and business needs