Staff Product Designer

Join Talkiatry as a Staff Product Designer, where you will lead product design across multiple strategic areas, including Clinical AI experiences, patient portal flows, and design system evolution. You will design AI-powered experiences that support patients between scheduled psychiatry sessions, improve core patient portal experiences, and translate complex AI capabilities into intuitive product experiences. You will collaborate with cross-functional teams, conduct user research, and continuously improve experiences after launch. This is a remote position with a generous benefits package.

• Lead product design across multiple strategic areas, including Clinical AI experiences, patient portal flows, and design system evolution.
• Design AI-powered experiences that support patients between scheduled psychiatry sessions, from early concepts through launch and iteration.
• Define how patients interact with conversational AI, helping establish patterns for experiences that may not yet have conventional design precedents.

• Strong user research skills with the ability to independently plan and conduct user research, usability testing, and synthesize insights to inform design decisions
• Experience designing products where trust and transparency are critical to the user experience
• Strong prototyping skills and the ability to communicate complex interactions before they are fully built
• Strong communication and storytelling skills, including the ability to explain design rationale, facilitate productive critique, and influence senior cross-functional partners
• Strong systems thinking and the ability to design individual experiences while considering the broader product ecosystem
• 7+ years of product design experience, including experience owning complex digital products from discovery through implementation and iteration
• Curiosity about emerging technologies and a willingness to learn through experimentation when established design patterns do not yet exist
• Experience collaborating closely with product managers and engineers and contributing meaningfully to product strategy, not just execution
• A portfolio that demonstrates strong product thinking, interaction design, and exceptional visual/UI craft. A portfolio is required for consideration
• Strong experience designing rich web and native mobile products
• Experience operating with a high degree of autonomy and leading design within ambiguous or zero-to-one product spaces
• Experience creating and evolving scalable design systems, or a strong point of view on how systems can improve both product quality and team velocity
• Deep understanding of interaction design, information architecture, visual hierarchy, typography, layout, and responsive interface design
• Experience designing conversational interfaces, chat-based products, voice experiences, or AI assistants
• Experience establishing interaction patterns for emerging technologies where best practices are still being defined
• Experience designing products powered by AI, machine learning, or large language models
• Experience helping establish or significantly evolve the visual language of a product or design system
• Experience in healthcare or regulated industries
• Experience designing patient-facing or consumer health products