Senior Product Manager (Toast Delivery Services)

Join Toast, a leading restaurant technology platform, as a Senior Product Manager for Delivery Services. In this role, you will own the roadmap for Toast Delivery, working closely with various teams to improve the delivery experience for both restaurants and guests. You will tackle technical challenges that directly impact restaurant operations and guest satisfaction. Enjoy benefits such as unlimited vacation, professional development reimbursement, and comprehensive health coverage.

• Posséder la feuille de route de votre domaine de livraison Toast et décider de ce qui doit être construit en fonction de ce qui rend la livraison plus facile et plus rentable pour les restaurants.
• Améliorer la façon dont les commandes sont dispatchées, que ce soit aux propres chauffeurs du restaurant ou aux coursiers de Toast Delivery Services, afin que la nourriture soit expédiée à temps.
• Collaborer avec l'équipe Guest sur le côté client de la livraison : commande, suivi en direct et résolution rapide en cas de problème.

• Strong instincts for the busy restaurant operator, someone running a dinner rush without an ops analyst, and for what makes a guest choose to order direct
• Embrace and advocate for the use of AI tools to accelerate product discovery, streamline execution, and explore new product experiences - helping shape how we build and what we build
• A proven track record owning a product roadmap and driving measurable outcomes, not just shipping features
• Comfort working with external partners and integrations, where some of what shapes your product is outside your direct control
• A strong self-starter: you find the most important problem, get the context you need and move
• Technical fluency: you're comfortable going deep with engineers on integrations and data. You stay anchored on what it changes for the restaurant or guest
• Experience in delivery, logistics, marketplaces or other real-time operational products is a plus