Operations Manager (Email Operations)

Join our team as an Operations Manager (Email Operations) where you'll be responsible for maintaining the infrastructure that ensures fast, trusted, and secure email delivery. You'll work with Gmail and Proofpoint administration, own key email-delivery infrastructure, and collaborate with various teams to improve monitoring, analysis, and reporting. This role offers competitive compensation, comprehensive benefits, and a flexible hybrid working model.

• Maintaining and configuring enterprise email infrastructure, including sending domains, mail routing, relays, IPs, and vendor integrations.
• Managing sender authority and authentication controls, including SPF, DKIM, DMARC, and related sender domain rights.
• Collaborating with internal deliverability specialists to monitor delivery and reputation signals, investigate authentication, integration, and routing failures.

• 4+ years of hands-on email experience, with ownership of email infrastructure
• Bachelor's degree in a technical or related field, or equivalent professional experience
• Proven experience working with managed DNS, email authentication, SMTP, mail flow, reputation management, bounce handling, and deliverability troubleshooting
• Ability to explain technical risk clearly, prioritize competing requests, and build reliable documentation and processes
• 2+ years of experience administering Google Workspace at an administrative level, including familiarity with Gmail operations and email-related settings. This role operates within the appropriate administrative privileges but does not own the overall Google Workspace environment
• Comfort working in Snowflake, BigQuery, or equivalent data platforms
• Professional Google Workspace Admin Certification
• Experience operating within a large enterprise or publicly traded company
• Recent experience as a Proofpoint administrator
• Experience applying AI tools or building AI agents to speed up large-scale data analysis, automate routine work, or improve operational quality
• Experience building integrations using API and endpoint technology