Homeless Shelter Site Lead

Shelter Site Lead Purpose

The purpose of this position is to provide operational and service delivery leadership for winter shelter site, including supervision and oversight of the Shelter Site Workers.

Responsibilities

Under the direction of the Shelter Director, provides operational leadership during shift to the winter shelter site, ensuring a safe and welcoming, low-barrier environment is created and maintained.

Duties include

• Providing direction and training to shelter staff to ensure that the shelter site is set up and broken down (dependent on shift) successfully and completely each day.
• Ensuring that shelter intake processes are completed daily, including data collection and data entry into the County’s Homeless Management Information System (HMIS) Ensuring that the coordination of transportation services to and/or from the shelter site occurs effectively.
• Ensuring that meal and other resources are provided effectively to shelter guests.
• Along with Shelter Director (when on-site), working with Shelter site workers, relevant partners and shelter guests to de-escalate situations as needed and engaging with shelter guests, as needed, to ensure needs are met and a safe and welcoming environment exists.

Qualifications

Ability to:

• Follow and implement requests received from supervisor with little or no supervision.
• Adapt to change, negotiate compromise and tolerate ambiguity.
• Build effective relationships with others who can help with work related goals.
• Be sensitive in human interactions to diversity inclusiveness.

Lift up to 50 pounds Schedule

• Position will begin November 18 through Mid-March Available for five shifts per week.
• The shelter will be open seven days per week.
• First shift from 5:30PM-1:30AM, second shift from 1:00AM-9:00AM.

Location:

• This position reports to a shelter at 2610 Maple Ave. in the North Side of Pittsburgh.
• Compensation: $28.85 an hour