Caregiver Manager

Join Our Team at Family Resource Home Care!
Family Resource Home Care is a leading home care agency dedicated to providing high-quality, compassionate care to our clients in their homes. We specialize in personalized in-home care to help our clients maintain their independence and improve their quality of life. Our mission is simple - to improve more lives!
We are currently hiring for a Caregiver Manager to join our branch located in
Palouse, WA.
Position: Caregiver Manager (CGM)
The Caregiver Manager will supervise and lead a team of caregivers by training, developing and supporting them so they may thrive in their roles and provide quality care for our clients.
Responsibilities
Collaborate with Talent Acquisition:
Discuss client needs and market insights.
Engage New Caregivers:
Prepare them for their first day prior to orientation.
Clarify Orientation Requirements:
Coordinate with Talent Acquisition on new hire essentials.
Conduct Weekly Orientation:
Facilitate sessions for incoming caregivers.
Partner with Staffing:
Provide insights on client and caregiver requirements.
Facilitate Client Introductions:
Accompany caregivers on their initial shift.
Deliver Ongoing Training:
Provide individualized sessions, skills labs, and soft skills development.
Ensure Compliance:
Work with Compliance to uphold regulations and address caregiver needs.
Serve as Contact Point:
Address caregiver inquiries and concerns promptly.
Conduct Performance Evaluations:
Offer regular feedback to support caregiver development.
Assist HR:
Facilitate progressive discipline as necessary.
Maintain Records:
Keep accurate logs of caregiver communications and requests.
Participate in Meetings:
Engage in company meetings and training sessions.
Adhere to Policies:
Follow all company and regulatory guidelines.
Other Duties:
As assigned.
Requirements
At least 1 year of experience in healthcare or senior care management.
Proficient in Microsoft Office Suite.
Strong time management and decision-making abilities.
Exceptional leadership and communication skills.
Commitment to enhancing the quality of life for caregivers and clients.
Fluent in English (spoken and written).
2-3 professional references.
Valid driver’s license and auto insurance.
Preferred Qualifications:
Experience with a Point of Care software
Experience working with older adults or individuals with disabilities in a caregiving or healthcare setting.
Pay Range: $21.63 -$26.44 / Hr
Benefits & Perks
Medical, Dental, Vision and Prescription Insurance options
3 weeks of Paid Time Off
401k
11 Paid Holidays
Health Savings Account
Employee Assistance Program
Leadership Development Program and career growth opportunities
Operations Academy Training
– New hires complete our Operations Academy, a structured training program designed to prepare them for success in their role.
FRHC is an equal opportunity employer.