Managing Director, Head of Product, Global Payments Solutions, Japan

Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth.

We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences.

These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description

We are seeking an experienced and strategic Head of Product, Japan, for our Global Payments Solutions (GPS) business. This leadership role will be responsible for driving the vision, strategy, and execution of our transaction banking products. The ideal candidate will possess deep industry knowledge, have established regulator connectivity, a risk and compliance mindset, commercial and client experience, and the ability to lead a cross-functional team to deliver innovative solutions.

Key Responsibilities & Accountabilities

Product Strategy:

• Develop and execute a comprehensive product strategy for transaction banking products, aligning with the overall business objectives and market trends.
• Innovate products and solutions to enhance offering to client and support overall growth of GPS Japan business, collaborating with key Leaders in Global Markets, Investment Banking and Compliance to develop impactful outcomes.

Team Development

Lead and mentor a high-performing product team, fostering a culture of innovation and continuous improvement.

Regulatory Compliance

Ensure all products comply with relevant regulations and industry standards.

Cross-Functional Leadership

Collaborate with various teams locally, regionally, and globally; including product, technology, operations, sales, and risk & compliance, to ensure successful product development and ongoing management of the product portfolio.

Customer Engagement

Engage with clients and stakeholders to gather feedback, understand customer needs, and drive product improvements. Support the creation of sales training and marketing materials to educate clients and internal teams on product capabilities.

Market Analysis

Conduct thorough market research and competitive analysis to identify opportunities for new product development and enhancements to existing offerings. Oversee the GPS product set and maintain financial responsibility, including accountability for Profit and Loss activities such as revenue, profit margins, etc.

Performance Monitoring

Establish KPIs to measure product performance and success, making data-driven decisions to enhance product offerings. To be successful in the role you will need: Proven collaboration focused leadership experience gained within Transaction Banking or related division within Banking or equivalent organization.

Demonstrable years of experience in product management, with a focus on transaction banking or related financial services. Deep understanding of transaction banking services, including payments, cash management, and trade finance and the regulatory landscape in which they exist and operate. Strategic, collaborative mindset with a focus on customer outcomes, compliance, operational excellence, and commercial performance.

Innovative and creative with a proven track record of successfully launching and managing forward looking, solution focused banking products. Ability to navigate complex regulatory environments and manage risk effectively. Excellent analytical and problem-solving skills, with a data-driven approach to decision-making.

Exceptional communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels. Demonstrated leadership abilities and experience in managing cross-functional teams.